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Old 09-18-2009, 08:12 AM   #92
TexasMule
Float away ya fairy...
 
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Joined: Jul 2001
Location: North of BIG D
Oddometer: 3,848
Greatly disappointed with Trail Tech

So MuleWife comes home last night and a box from Trail Tech is waiting for her (after more than a month).

She opens the box and what does she see, the same crummy anodized bronze light that she sent them.

One of hers had blown on our trip this summer after a grand total of being on for MAYBE 4 hours, AND the black powdercoating had turned bronze.

Contacted Trail Tech, and they admitted that their first batch of lights had defective powder coating but promised the new lights are much better.

I had ASSUMED, they were going to replace the defective lights with new ones.

NOOOO, let's just replace the bad ballast and send them back.

No way in hell will I ever put Trail Techs on my bike.

Unbelievable crappy customer service.
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TMule
You can buy everything, but more time...
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