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Old 01-11-2010, 05:32 AM   #4
MichaelJ
Beastly Adventurer
 
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Joined: Jul 2003
Location: Sterling, Virginia, USA
Oddometer: 2,082
Garmin did a warranty replacement on a unit that sustained a bit of damage (scratched screen) that they would have been perfectly within their rights to refuse warranty on - for that matter, I fully expected to pay a service charge.

This is one of the main reasons that I have been and will continue to be a Garmin customer, and highly recommend them to anyone who asks. Most other companies sort of forget who you are just as soon as they've cashed your check.

FWIW, if you're ever at a rally (Iron Butt type, NOT Daytona type), look at the bikes and count the non-Garmin GPSs.
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Michael J.
Ten years in the Alps (so far)
Alpine Trip Reports: 2006, 2007, 2009
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