Yeah I ran into the same issue with mine. I got adjustment but it is too high in the spectrum for off road use IMO. The standard oil weight is 7.5W used by Traxxion. Before I send them the forks back to rework the cartrige valves and open up the overall flow I am going to try a 2.5W or 0W fork oil to see if I can get the dampening range moved into the off road spectrum. This cartridge is the best design available on the market and is more tunable then Ohlins or Bitubo. But unfortunately road or street bike settings are way off what we need for off roading. The guys at Traxxion are road suspension specialists. I will be working wth them all summer trying to get close to perfection for this set up. In the meanwhile I would recommend we collaborate any changes with oil weight etc and how it changes the performance. I plan to ride down to their shop and get some direct hands on training on changing the valves and buying any special tools needed.
Even the Racetech product I reviewed is going to be challenging on getting the valve stack right for off road riding. Docking Pilot's buddy is the Racetech guinea pig so we will see his reviews for them soon. The point is once you got these cartridges right they dont go out of adjustment like the gas style cartridges. Be patient and we will all get the front ends working very well.
2013 Ducati Hypermotard SP, 2011 Husaberg FE570S, 2011 BMW S1000RR, 2010 BMW F800GS
2007 Husqvarna TE610 , 2003 KTM 525 MXC