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Old 12-07-2010, 07:19 PM   #91
nimrod
Pog Mo Thoin
 
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Joined: Aug 2004
Location: Espinazo del Diablo , Tejas
Oddometer: 597
Update

Quote:
Originally Posted by sTE610vE View Post
John,
I got your order and I made the mistake of not letting your know that I was waiting on the next run of Trail Stands to get back from the platers. I thought I had covered everyone's order with and email explaining the situation but I guess I missed yours. I apologize, the next set of Trails Stands is due on Wednesday the 2nd and I will ship all orders no later than the 3rd. If you would prefer a refund I understand and will do that right away if requested. Since I missed your email I am willing to refund your shipping and still ship priority 2-3 day as soon as I get the next batch.
Again sorry for the delay, there was a bit of a run of orders and this is the first time that I had to put the Trail Stand on backorder. But let me assure you that were where on the list, I just missed sending you and email to let you know there would be a delay which was my mistake.

Sincerely,
Steve
Enduro Star Products llc
An update - Steve went above and beyond what was necessary to take care of my order. The world could use more dedicated vendors like Steve Thanks, John
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