I'll call you today around noon. As I said earlier, great customer support.
About the "leak", I wouldn't call it a "leak" actually (but I did, huh
), because it is not leaking if it is just hanging down. But ofcourse while riding or sitting the mouth piece get stuck somewhere and it does what it does best, pumps out water...
That's what I was talking about. Since I was all geared up with riding outfit, I didn't mind getting wet.
Anyways, I'll call you today.
Originally Posted by GEIGERRIG
Bob Geiger here...
Thank you for the positive feedback about the product. We are glad that you guys are liking it. We've worked hard to build a superior system.
As for the issue with your bite valve: We have a life-time warranty for leakage, so I really want to know about this issue. The bite valves have been designed to hold the pressure. So... a leaky bite valve doesn't sound right.
We love the comment: "hard to keep the bite valve in your mouth without drinking water...." Never Suck Again!
Please feel free to call me to discuss by phone. We'll get to the bottom of this, and get it resolved. NO LEAKS!
Also, there is an on-off switch on the bite valve.
GEIGERRIG Office: 801-823-3336 e-mail: firstname.lastname@example.org