Holy crap. I just remembered that I had the "dealer" in Toronto do a spline lube some years back! I wonder what technique the tech used to gain access to the trans spline????
Thinking that a flat rate shop would want to do the job as fast as possable (read short cuts).... would they have pulled the engine pins, and loosened the swingarm pivots to seperate the engine/trans? If this was the case.....it could have been the dealer.