I have to admit that a lack of low rpm torque used as a selling point seems odd, but not the first mag to point it out. I don't agree that too much low rpm torque is a bad thing, but understand the problem if you can't modulate the use of it. IMO that is the problem with F800gs. Very lean at low rpm and the torque comes on in a rush as the rpms rise.
Already stated my cure for it.
BMW Motorrad USA customer service: "We make superior motorcycles and continue to improve them."