warm N safe
I received my third pair of first gear replacement gloves from a dealer and they quit too. The third pair didn't say "First Gear by Warm N Safe" on them they said Warm N Safe. Didn't even bother to contact them again after they quit working after about a month. It sucks when they quit you on a really cold ride. Plugged a pair of my buddy's Gerbings in and they worked so it was the gloves and not the wiring in the sleeves or anything. I bought a pair of Gerbings and they have worked fine for what is now the second winter. The 90 watt First Gear by Warm N Safe jacket has worked fine since purchased however.