I had a great experience dealing direct. A few years ago, I wanted to get a full size left bag to replace the cutout one and ended up speaking to Al directly; he was very helpful and sold me a scratch and dent case at a great price (never did find the scratch or the dent). Nothing against Explorermoto, since I never dealt with them, but I was very impressed with Jesse.
2005 GS1150 Adventure - Range Rover, 2002 DR650 SE - Land Rover
"Not all who wander are lost" - JRR Tolkien