Originally Posted by ttpete
Two weeks ago, my year-old C3s sun visor jammed in the up position. I emailed Schuberth USA, and they sent a prepaid UPS shipping label so I could return it for service. Turnaround was only 4 days, and they repaired the sun visor and replaced the shield and Pinlock because of problems with it also. No charge.
Just thought I'd pass this on to say that Schuberth stands behind their products.
Good information to know. I've called them a couple of time with user issues with the SRC unit. They were quick to help and their solutions were spot on.