Originally Posted by Conrad
So....lemme see...Foothills BMW tells you that if you lay over a GS then the BMW Warranty is voided AND they tell you that your fuel pump is also not covered under the BMW Warranty because your fuel has too much ethanol in it AND now BMW Denver says that they probably can't get the BMW Warranty to cover it either since....what?.....why? Who is on your side?
Talk about Customer Service. Hell, this is so absurd that Honda might even step in to help, and in the process earn your future business.
yeah - not very impressed with how BMW has handled my 2 issues these past two weeks. Just to add to your recap - corporate has not directly replied to the email I sent them 4 days ago. I have only received a email that stated that a customer service manager that I spoke to earlier in the week would return a call to me. That still hasn't happened, nor did her attitude the 1st time I spoke with her give me much hope for this next conversation we are supposedly going to have.