Originally Posted by shadowarrior
Girl: "just tell me what you need.."
Me: "ok, i need a, b, c, x, y, z for my 2001 Kawasaki zrx 1200"
Girl: "you mean zx12r"
Me: "nope, zrx 1200s"
Girl: "you must be reading it wrong"
Me: "nope, i know my bike, it's a zrx, not a ninja"
Girl: "nah, check your bike, it should say the model number, or bring it over and we will identify the bike for you"
Me: (hangs up) (facepalm)
Common when trying to get parts for a ZRX. I've learned this also. You have to ask for parts for a ZR1200, or you'll get stuff for a ZX12.
I've kind of given up on getting parts (other than oil filters) from my closest Honda/Yamaha/Kawasaki/Suzuki dealer. They don't stock anything any more, so why should I bother making TWO trips there to get a part when I can get it delivered to my doorstep from Babbit's faster and for less cost? Then there was the time they couldn't get me a Honda valve adjustment tool, even though I gave them the part number. The dealer across town got it for me. At least they didn't tell me they don't want my business.