Originally Posted by Two Moto Kiwis
So that is how the efficient US government machine works to help people out, I would expect shit like this from a 3rd world border, different language places but not here in english speaking educated US, land of the free unless you are here..
We are trying to become a banana republic as fast as we can, but some organizations are clearly ahead of others in staffing for the new era. In ten years we should have filtered out all of the English speakers and installed more officials like the one that you experienced. Please be patient.