Dave Anderson has sent me a full refund
I am very pleased to advise the forum members following this thread that today Dave Anderson sent me an Interac payment of the full refund of $574.80 and it is in my bank account as we speak.
Dave called me last week and we had a good discussion.
He stated he would stand behind his work and apologized for the length of time it took to get this matter resolved.
Dave came through at the end of the day and I thank him for that.
The matter is now closed as far as I'm concerned.
I would like to thank the forum members who made thoughtful comments on this thread and supported me in my efforts.
jdcross screwed with this post 11-13-2012 at 12:30 PM