Originally Posted by gsyogi
I took my new '12 F 800 GS in to the local dealership for some minor service—an installation of some accessory lights—(<
1600 miles, pristine) and it was returned with the obvious "tool marks"/scratches on the fairing (see pics below). These were DEFINITELY not on the bike when I dropped the bike off for service. Any suggestions on gauging my response to the dealership? I know that my GS will get scratched up in the future, but I kind of wanted to be the one to do the damage! Thanks in advance.
I wouldn't do anything more than tell them those scratches weren't there before I brought the bike in, and that I am 100 percent certain they got there while the bike was in their shop.
And then I would also say, "I don't really care about these measly little scratches on a bike that I ride off road anyway, but you might want to let your guys know to take extra care since there are a few BMW owners who might flip out and write about it on widely read motorcycle forums."