Ordered that link yet? You realize it's under $30, right? Too cheap and easy not to try.
Also, did the dealer lower the front by swapping around the fork internals (proper factory method) or just slip the tubes up in the clamps? You need the bike lowered by the book, THEN you slip the fork tubes up and add the link. It's all in the factory service manual but you may have to point that out to the guys in the shop. If you paid to have the bike lowered they need to do it right. Seems like lots of shops go at it the lazy way, so be sure and check.
You two had a fine plan, sometimes S### just happens.