Originally Posted by scooteraug02
That must be the standard official BMW corporate response. I got the same response when I asked for help with my failed FD.
Exactly, don't be afraid to pursue this further with Motorad in the country where you bought the bike.
BMW, like Volkswagen, have a bad habit of running away and hiding when you have issues with their products.
I've seen GS1200's stuck in sand, water, climb some very difficult mountains, etc... here in Mexico and they didn't suffer the failure that yours did.
I would also expect a clear and truthful explanation of why Munchen Motors didn't diagnose the problems when they had the bike. Seems to me like the techs where too busy thinking about Santa Claus and the Three Kings coming to visit, than they were about their job.
Yes, it is Mexico, that is clear, but you can still pursue this if you want.
For those of us that live here, you might be doing us a favor.
Anyhow, best of luck and let me know if you are coming through while you are here in Mexico.