Originally Posted by CPRFAB
Ronski, looking at your first pic I seems that you may have overlooked line 13 in the instructions. It states "Do not force the filter down to the plate by pushing on it as this may damage the plastic tabs or break them. Rather “Pinch” them together gently and once the red part of the base of the filter is over the black plastic base you will be able to lock the “D” rings to the plate".
Our new plates are indestructable can no longer be damaged but it seams that you have managed to secure the D ring without the filter seated. This can only be done by force and we would recommend that you pull the filter securely to the right before you attempt to lock the D ring moving forward.
We apologize that you had this problem and can assure you that we are closing in on nearly 1000 units in use and have never seen this problem. Ever. If you would like to send us the unit we are happy to inspect the issue and replace any parts we feel may be in question. We stand behind our product 100% and are always available if you have any questions.
The CPR Fab team.
How.does.one.know if they have a new plate or an old plate? Still have not installed mine that was a pre order.
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