I had issues with my RF1000 about 5 years ago... guy on the phone sent me new parts no questions asked.
Had the same problem again (the switch to lock the visor snapped off) and he sent me 5 of em :)
Then I called to ask how I could stop the fogging issue I had (also about 5 years back)... he says "give me your address again" and he sent me a pinlock sheild w/ the insert. No charge.
Call them rather than email... they are good to work with. Went way above and beyond.
2007 BMW GS Adventure
/ 2000 Ducati 900ss
/ 2010 Harley Ultra Limited
/ 1975 BMW R90/6
/ 2006 DRZ400S
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