Spoken on the phone to all three. Shoei never received the helmet. It was at that point I learned about Helmet House. Spoke to a woman named Kris there. Very nice, said she couldn't release any info to me but would call my retailer and check on her end and find out what's up. That was last Monday. I've talked to the retailer at least five times, keep getting told they'll call me when they know something. I'm not sure if I'm just impatient but we're at the seven week mark. Just seems a little ridiculous that nobody has made a decision yet. Just wanted a baseline to know if this is par for the course. If so then by all means I'll keep waiting.