Originally Posted by wb57
Has anyone had to deal with Tourmaster for any warranty issues? Specifically their jackets. Had a zipper pull break in half today - not disconnect, but snap so that it's basically a 1/4" nub hanging off the main zipper. I've e-mailed them using their Web form. Just trying to prepare to be either pleasantly surprised or pissed off.
I had the exact same thing happen with my Tourmaster Transition jacket...just a few months after getting it new. I never tried to get it replaced or fixed...I can still just grab the nub enough to open and close it...a bit of a hassle for sure. Good luck...I bet they will help you out.