Hi Fritz and Happy Birthday!
I had written to you a few months back, as I too am heading on my own adventure on a 2012 Tiger 800XC, south from Central America to Brazil starting in April. Thanks for the reality check and sharing your troubles and tribulations. I too love the Tiger - really an awesome bike - and in the end, they are machines that need care, and sometimes they have good days and bad ones. I'm working through the run-in period right now and should have a few thousand kms by the time I get moving.
Hopefully things will get resolved soon and you can be on your way. Santa Cruz is a great city to be stuck in though - enjoy the wild life, particularly the two legged kind
. Best of luck and remember, shinny side up.