Originally Posted by XL-erate
You're kidding!? Here you are out on the road, alone on a long haul trip from NYC to Houston, Texas, in the middle of the trip have a problem with a new Ural and the DEALER/SERVICE REP WOULDN'T HELP!?
If you post the name and location I'll sure as hell write him one smoking hot letter to tell him what I think of him, his whole family and all his scum-sucking ancestors! Post the details and I'll complain to Ural too! If I lived closer I'd seriously consider some cosmetic adjustment of his lower jaw but I'm in Cali.
Actually, the old dealer in Red Lion is no longer listed as a Ural dealer on the IMZ website. That might be your answer right there.