Originally Posted by bdx
The white wire is connected to the canbus adapter and the low beam wire right at the bulb. The blue wire is tapped into the high beam wire right at the bulb, it is wired for dual intensity and that works fine. The leads are connected to the battery as per instructions.
This has been bugging me all day - you said:
"The white wire is connected to the Canbus adapter and the low beam wire"
If you have the white wire going to BOTH the pigtail on the Canbus adapter AND the low beam you will cause a fault.
Since I am not a tech I wanted you to go through the steps with them because I may have missed something critical. The head tech has no recollection of speaking with you today so I wanted to put that out there before the end of the work day. Try removing the connection to the low beam. This should
resolve the issue.