I hope this is the right thread for this...
I want to say a big thank you to the folks at Twisted Throttle http://www.twistedthrottle.com/
for going above and beyond.
On a recent trip to South Africa, I received a Macna Oasis XXL jacket as a gift before I returned to the US. When I tried the jacket on, it was too big. I found that Twisted Throttle sold this jacket and approached them to inquire if they could exchange it for me for the right size.
They agreed, on condition the jacket was in an 'as new' condition, which it was.
Yesterday I received an XL from Twisted Throttle in exchange for my XXL from South Africa.
Now they could easily have said no, but they went out of their way to do me a favor.
So thank you Aaron, Will, and Josh at Twisted Throttle. You guys are great. Twisted Throttle will be my first stop when looking for gear from now on.
Oh, and the Macna jacket is fantastic too. Superb quality, lots of pockets, good ventilation, excellent zipper connection system for connecting the inner layers to the outer. I highly recommend both Twisted Throttle and the Macna jacket range.