Originally Posted by zouch
punk sounds like an example of why sometimes it's best to fire a customer.
i expect to pay a fair price for what i receive.
shops have done me many favors that are more valuable than the few bucks i might have milked out of them on discounts (for example, squeezing a quick fix into their sked, or ordering something for me on just a phone call), usually because i've earned 'Friend of Shop' status by not insisting on being first in line in front of others, or by helping a noob find something onthe shelves when the shop staff was swamped. in general, i try to be the kind of customer that i would want.
be a dickbag? expect to be treated/charged like one.
only shop advice i've seen here that hasn't already been mentioned in some of the other good advice might be to see if you can find a way to make space for a couch to go with that coffeemaker (if building a Shop Culture is the sort of thing you want). while the people who spend the most time there might not be the ones spending the most money, they're likely to be the ones who will spread the word about how Cool your shop is.
Same here... All the shop guys know me, and while they do give me a small discount, i never have asked for a better price, or a discount... I also try and help people find stuff when the shop staff is swamped, and the staff will actually ask my opinion of stuff like how a pump worked out for me, or a multi tool, and they use me to sell bikes and accessories...LOL