Dear Mr Lajole,
your local dealer is clearly talking about the normal two year warrenty applying to the jacket, which is what normally comes with all the products.
We, as SPIDI, also offer an additional 10 years warrenty to the H2Out membrane of our collection.
I believe that the easist solution for you is to PM me your details about the jacket (a Trooper jacket if I'm not wrong, right?), and your location. We'll find out the best and fastest solution to fix this problem.
Matteo De Vito
Spidi Marketing Dept
Vicenza - Italy
Established in 1977, Spidi is a world leader in technical motorcycle apparel.
Spidi is creator of Ergo Jacket.
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