Originally Posted by vanjoosten
Problem stopped as soon as they hooked it up to the diagnostic machine... Nothing better than an intermittent fail to confuse the dealer! You and SW may be right about the just DIY bit.
There are some instances where even though it might be possible for you to fix it yourself bringing it to the dealer for a repair covered by warranty makes sense and I have to do that but, you probably know more about the stepper issue than your dealer so by the time they screw around figuring what it is and communicating with HQ you could have it fixed on your own (assuming it's the most common stepper issue) and be riding around. If triumph isn't aware of the issue by now and have not addressed I gather they never will. Hopefully your issues are behind you.