LT, I have had a number of bad experiences with that shop that I won't delve into here. Basically, I always felt unwelcome when going in, unlike any other bike shop. I'm definitely not a Harley guy, but always felt they have the welcoming atmosphere down.
Anyone need a further clue on the tag?
2004 Yamaha FJR1300
2004 Suzuki GSX-R 600
I wish I my motorcycles had real model names for when I get asked what I ride.