I've had mixed experience when having my Triumphs services. I definitely will not go back to the Baltimore dealer. The Frederick, MD dealer was OK, but I had to have them address a few separate things before I actually got back on the road (gas guage and speedo were not connected properly).
The Manassas Triumph dealer is brand spanking new. I haven't heard anything about them yet. I was so frustrated with the service I was getting on the Tiger 1050 I owned that I ended up taking it to a dealer in Connecticut. The dealers in the immediate area (at that time) were not that helpful. I hope the Manassas dealer is focused on customer service. I still own a 955 Sprint ST that I will need serviced in the near future, unless I decide to bite the bullet and do it all myself.
"doggone and dagnabit! That's what I call a whopping' big rabbit
Keep the rubber side down
'01 Sprint ST '12 Super Tenere
NOVA Tag-o-Rama Map