Originally Posted by gsweave
CR is only as reliable as the cost of subscribing
They never asked me about my 200,000 mile BMW experience. It's been good, all good
As I recall, the CR report was based on telephone surveys (a.k.a. polling) and we know how incredibly accurate those are (NOT!). The very nature of the questions (e.g., those that trigger an emotional, rather than rational, response) can skew the results just about any way you want.