I only ran the device for just over 1000 miles. initially all local, short trips. Once out on the "highway" following troopers and motorhomes at 55-60 miles per hour steady, I noted the reduction in economy, and removed the 'Juice' at roadside. Over the next 300 miles, the exhaust has cleaned up, and fuel economy is improved.
Dont need refund, device is sold..
Again, it did exactly what it was supposed to do, I don't consider it to be defective, it is just not useful to my exact needs, which involve long distance, unsupported travel over roads with sparse fuel supply.
. 95% of my riding is between speeds of 50 and 65 miles per hour.
Vanishingly less than 1 % of my riding is at or "off-Idle" in 1st or 2nd gear, the abrupt low throttle behavior is a trade off I am willing to accept as long as I can maintain 58 to 65 miles per gallon in cross country, 2-up travel..
Thank you for standing behind your product, and for your customer service as well.
Warm enough to RAIN is warm enough to RIDE.