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Old 07-02-2014, 02:58 AM   #44
shaun66
Gnarly Adventurer
 
Joined: Apr 2013
Oddometer: 120
Andy Strapz

Just a quick plug for Andy Strapz. First ride with my new expedition panniers & i snapped the bottom clip off. Instead of trying to find a clip that would fit the female portion ( must be a dozen different styles ) i sent Andy an e-mail asking if he sold them seperately as i could not see them on his site.
Now i know it probably wasn't a great expence for andy to send me one but his responce to my e-mail was short & sweet. Whats the address.
Some shops could learn from Andy's customer service.
Thanks again Andy.
shaun
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