A buddy and I both had Rick make custom seats for us a couple of years back. I rode down to his shop and waited while he built the seat but he didn't have time to complete the rain cover for my leather seat and said he would mail it right away to me ( I had already paid for it). Time went by and I never got the cover and it took 6 months of repeated phone calls and emails to finally get a refund from him. My buddy had a nearly identical experience with him. On top of all that neither of us was ever happy with his seat and finally got rid of them when we sold the bikes. Rick is NOT a business person!!!