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Old 04-30-2008, 09:42 AM   #1316
Wallowa
Beastly Adventurer
 
Joined: Nov 2006
Location: NE Oregon
Oddometer: 5,177
Bluhduh Thanks For Candor..But Damn Dave!

Quote:
Originally Posted by DaveT
Dave...

Have you asked BMW what has changed in these antenna, and have you asked why they are going through these changes??

No, to date I have not. Besides idle curiosity, or perhaps worry about my own EWS-equipped bike, I have no compelling need to know. BMW USA HQ happens to staff a phone-equipped English-speaking dealer-only technical desk. We try to limit our contacts with them to compelling needs, and consider it bad form to ask the tech desk to pursue such questions when compelling need is absent. Please see my earlier post where I explain in brief the simple reality of what happens when I need a ring antenna for a particular bike: I access a current dealer-only catalog, determine a current part number and pull the trigger. When new information deserving of illumination becomes known to me, I will try to pass it on. BMW has come out with five generations of ring antenna; in the next few years there may be as many more. At some point one would expect a dealer operating under real-world time scarcity to fall back on the basic process described above: simply look it up and sell it.
Dave,

I do thank you for a candid response and to my knowledge your are the only BMW dealer that has spoken up...but damn Dave!

No compelling reason for you or any dealer to pick up the phone and bother BMW with a question! Gawd forbid!

Give me a break here....just selling an antenna to a customer after running the VIN and never, never asking why the hell they are failing and why there are seemingly endless "new" versions?

Compelling reason Dave: Service and responsibility to the customers that bought the bikes. Forget the "bad form" and deliver substance.

Are BMW dealers afraid of BMW pulling their dealerships if they question problems with the bike? Dealers seem to just pass the buck by saying; "BMW has not informed us" and BMW says "See your dealer"...Pure Catch-22.

No compelling reason to make an inquire...what a crock!
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2007 R1200GS Adventure " ...to explore off-road, alone in my case, way out in the boonies...that feeds the soul!"
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