Originally Posted by Brauhausbier
Reviews are still positive on the Braille...I'll give you my review in 6 months time...
No, I hear you. I'm sure overall the build quality is good on the Braille and that my DOA was a fluke. I wouldn't be complaining at all about the battery itself, it's just the customer service that sucks. They've had multiple chances to sort this out and have consistently come up short and displayed a total "I couldn't give a fuck" attitude. What good is a one-year warranty if they don't actually stand behind it? I just hope your battery never fails, because it's apparently impossible to get them to actually replace it.
"Today I accidentally stepped on a snail on the sidewalk in front of our house. And I thought, I too am like that snail. I build a defensive wall around myself, a "shell" if you will. But my shell isn't made out of a hard, protective substance. Mine is made out of tinfoil and paper bags."