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Old 05-06-2009, 06:14 PM   #96
Helmet Head
Have bike, will travel...
 
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Joined: Aug 2006
Location: N43 42' 55", W72 18' 30"
Oddometer: 455
Quote:
Originally Posted by Brauhausbier
Reviews are still positive on the Braille...I'll give you my review in 6 months time...
No, I hear you. I'm sure overall the build quality is good on the Braille and that my DOA was a fluke. I wouldn't be complaining at all about the battery itself, it's just the customer service that sucks. They've had multiple chances to sort this out and have consistently come up short and displayed a total "I couldn't give a fuck" attitude. What good is a one-year warranty if they don't actually stand behind it? I just hope your battery never fails, because it's apparently impossible to get them to actually replace it.
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