Ripped off by a Vendor (Konvoi.ro)

HC

Good job on YouTube. All but one of the comments got spam flagged so someone is watching and listening at the creation end.

One Comment remains for the moment on YouTube as follows:

I have been ripped off by Istvan at Konvoi.ro. I paid in full for my luggage 3/14/12 and as of 10/8/12 I am still waiting. He has told me he has shipped them TWICE, including emailing me photos of boxes with my name on them but would not provide me a tracking number. Then he promised to refund my money. Now he won't respond to me. READ ABOUT MY EXPERIENCE ON ADVRIDER. Search "Konvoi". BEWARE, THIS MAN IS NOT HONEST.

Link to YouTube please....

Here you go

http://www.youtube.com/results?search_query=konvoiromania11&oq=konvoiromania11&gs_l=youtube.12...2142.2142.0.4183.1.1.0.0.0.0.462.462.4-1.1.0...0.0...1ac.zGGn8PFpMEA

Thanks for the update guys. I told him I would stop writing reviews for the next 7 days so this is the last chance I will give before I unleash review hell on him.

What pisses me off is that I know he makes nice stuff and I know he has problems but don't f-cking lie to me. Thats all I ask.

I work with a granite manufacturing shop and we just found out we won the "angies's list super service award" and we don't advertise with them (yes, they do accept advertising money).
Know how we did it?
-Do what you say you are going to do. PERIOD.
-If you screw up, make it right. Even if that involves losing money.

I just don't understand why people don't get that.


On another note, this site has restored my faith in humanity. ANOTHER advrider, who owns http://www.heavyduties.ro, offered to GIVE me a set of bags. I can;t believe how awesome this forum is!!!!

hi sub, sorry i missed that part. :eek1

I'm not sure it is fair to say he "overcharged the OP. Maybe he wasn't charging enough on the panniers in the first place (which may be why he is having problems - underpriced product drives sales but doesn't leave him with any capital to re-invest to meet demand). But the OP felt he was getting value for his money at the quoted price and thus obviously didn't feel like he was getting overcharged.

Take him up on the offer and give him good PR in the forums.

Any update on the status (suppose not....) ?

Perhaps we should take up a collection and hire a nice Romanian fella to pay buddy a visit. Pain is an international language that he may understand clearly and perhaps all of this experience was simply a failure to communicate.

sent

http://s1093.photobucket.com/albums/i431/lauramarginean1980/

Thats nice that you actually did it. Apparently.

But way too late in my book to have any credibility.

HolyCanoli is not the only customer who had difficulties with Istvan. Since He seemed to get resolution to his queries using this forum I would like to let people see the email that I sent Konvoi today. Here it goes

Daniela, Today, October 22nd, is 8 full months, a total of 240 days, since I placed and paid for my order on February 22nd. You got my money, all the money you asked for. October 22nd means 200 full days longer than the 40 days promised for completion when I paid for my order. I keep reading on internet forums how happy people who received their panniers are. Yet, except for one or two people, absolutely no one in the world had to wait even remotely close to what I have been waiting for my order. I am Isvan's customer that had to wait the longest so far, from all the information that I can gather. Please try to make something happen. How nice and patient do I need to be? Don't I deserve to be accommodated. It is obvious, after waiting so long , that I really want these suitcases. I am not a rich man. I am just a part time teacher. My bike is a old ( 1990) but I really like it. This purchase was important to me and I don't feel that you are treating me fairly. Please respond to this email with some positive news or I will have to begin some other course of action soon. Thanks for your attention in this matter. Waiting patiently in Canada,
Is there anyone out there who can help? Thanks

Dude, you've been konvoi'd.

The guy running this operation is obviously a worthless moron. Time to stop being nice to him.

To date, all he's done is stolen your money.

IMO, he should be permabanned.

Shame his conscience doesn't tell him it's wrong to rip people off.

The new corndogged

Mods could remove this guy

Not to be no doubt
I will tell you
I still have 4 clients that have not yet honored and I'm working order
That does not mean we honor
yeah I'm late to 20 customers .......................... give the rest does not matter involving

Good luck getting any more orders from here. Does not matter how good your product is if you can't get it shipped.
When it takes threats for someone to get an order, you need to take a better look at how you do things.