Go Back   ADVrider > Bikes > GSpot > Parallel Universe
User Name
Register Inmates Photos Site Rules Search Today's Posts Mark Forums Read

Thread Tools Search this Thread Display Modes
Prev Previous Post   Next Post Next
Old 10-15-2012, 07:36 AM   #14
Studly Adventurer
sturgeon's Avatar
Joined: Jun 2007
Location: Great White North
Oddometer: 949
Originally Posted by texci77 View Post
This is exactly right, its not the fact that it got scratched, its the fact that is got scratched for $100 an hour. If I want my bike scratched I would do the work on it myself.
Yep. As a counter-example I took a wheel into a local independent to get a tire mounted because I didn't have time to do it myself before I left on a trip. When I went to pick it up, he said "terribly sorry, I put a little nick in your rim, so no charge, and I touched it up for you (it's black)". I just laughed and asked him how he decided which nick was his and which of the other dozen were mine

I argued about paying him since he's a small one-person shop, but he wouldn't take a nickel. That was the first time I'd used him, and I've given him repeat business, and will continue to do so. I couldn't have cared less about a little nick on a battered rim, but the fact that he owned up to it up front spoke volumes about his character.

A BMW dealer charging big $$ should not be scratching things on a new expensive bike, and when they do, they should own up to it and make it right. If they don't, it says a lot about the quality of their workmanship. You have to wonder how good a job they're doing on the parts that really matter.
Dyslexics Untie!
sturgeon is offline   Reply With Quote


Thread Tools Search this Thread
Search this Thread:

Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On

Forum Jump

Times are GMT -7.   It's 04:05 PM.

Powered by vBulletin® Version 3.8.5
Copyright ©2000 - 2015, Jelsoft Enterprises Ltd.
Copyright ADVrider 2011-2015