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Old 11-23-2012, 07:58 AM   #76
Barry
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Quote:
Originally Posted by TrashCan View Post
Could you tell a difference between the way markk9 arrived at his numbers and the way you try to arrive at yours?
Not really. He may have been more eloquent.

As for the ethical, professional sales folks here, if my comments do not apply to you then unwad ur panties.

For the record i try to be a more than reasonable and polite customer as i appreciate the efforts of those that assist me in my endeavors. You are free to assume that is not the case.

Good riding buddy sold me my KTM 560 SMR. He is a great sales person and extremely smart and ethical. So the brush ain't as broad as some of you might wish.

Barry
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Tail of the Dragon at Deal's Gap... Avoid it now, do a trackday.

Do not do business with Myrtle West Cycle... Not a reputable vendor by a long shot.

Barry screwed with this post 11-23-2012 at 08:03 AM
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Old 11-23-2012, 02:00 PM   #77
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Originally Posted by Barry View Post
Not really. He may have been more eloquent.

As for the ethical, professional sales folks here, if my comments do not apply to you then unwad ur panties.

For the record i try to be a more than reasonable and polite customer as i appreciate the efforts of those that assist me in my endeavors. You are free to assume that is not the case.

Good riding buddy sold me my KTM 560 SMR. He is a great sales person and extremely smart and ethical. So the brush ain't as broad as some of you might wish.

Barry




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Old 11-23-2012, 02:58 PM   #78
kraven
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Originally Posted by DAKEZ View Post
If your offer was reasonable and you were someone worthy of helping (not an arrogant demanding buffoon) you would get a yes. If your offer is NOT reasonable you would get a "NO" and shown a bike that you could buy for that much. If you replied like an arrogant buffoon you would be escorted out the door.

A fistful of cash matters LESS than a smile and a jovial personality. Be someone they want to help and you will stand a better chance of getting what you want. The stack of hundreds only shows you are able. Show them you are worthy... Tell them you are able and leave the cash in your pocket.
Yep. Dakez is right on the money here.
Use your company manners. Don't get personal. Smile. And have fun.

Also remember that sales people in bike dealerships meet a fair number of dicks who think they're Richard Branson. If you're nice to the salesperson and get them to like you, you're gonna have a better experience. Charm goes a lot farther than acting like you're in a gunfight with Tuko over a grave full of gold.
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Old 11-23-2012, 03:01 PM   #79
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As long as we're talking about how to work the system, if you're dealing with a shop that's big enough to have a commissioned salesperson, there's a way to short circuit the machine.
Show the sales guy 3-500 bucks. Tell him it's his if he can get a you a screaming deal on the bike.
Get the screaming deal. Give him the cash.
You just cut the owner out of the loop.
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Old 11-23-2012, 04:17 PM   #80
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Originally Posted by TrashCan View Post
Could you tell a difference between the way markk9 arrived at his numbers and the way you try to arrive at yours?
How do you think I arrive at my numbers???
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Do not do business with Myrtle West Cycle... Not a reputable vendor by a long shot.
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Old 11-23-2012, 04:34 PM   #81
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How do you think I arrive at my numbers???



I'll pass.

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Old 11-23-2012, 04:36 PM   #82
DAKEZ
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Quote:
Originally Posted by kraven View Post
As long as we're talking about how to work the system, if you're dealing with a shop that's big enough to have a commissioned salesperson, there's a way to short circuit the machine.
Show the sales guy 3-500 bucks. Tell him it's his if he can get a you a screaming deal on the bike.
Get the screaming deal. Give him the cash.
You just cut the owner out of the loop.

I wouldn't want to buy anything from pond scum. I have accepted tips as High as $100 for making the buying experience fun but it was after the sale... I would NEVER take a bribe and would never buy anything from someone that does.
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Old 11-23-2012, 06:23 PM   #83
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Originally Posted by DAKEZ View Post
I wouldn't want to buy anything from pond scum. I have accepted tips as High as $100 for making the buying experience fun but it was after the sale... I would NEVER take a bribe and would never buy anything from someone that does.
I'm not saying it's okay but everyone isn't me and you, Dakez. Some, okay lots, of people don't give a shit.
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Old 11-23-2012, 10:10 PM   #84
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I know, I am fortunate and actually love my boss/owner. I have known him since the mid-80's Not only is he very passionate about all things motorcycle... He is a great guy and lives his life above reproach. At his big store there are 65 employees +/- ... He pays himself $1/year for that dealership. No Joke. ONE DOLLAR.

2010 was not a very good year and the store was in the Red. 2011 we turned it around and this year we are continuing that trend and doing well.

I overheard someone ask George if it were true what he pays himself for such a large store? He confirmed it. The person then asked him why he does it. (?) I will never forget his reply: "I employ 65 full time people WITH benefits and do so by providing our customers with the Joy and Passion that only Motorcycles can bring... How cool is that!"

Here, catch a little of what George Latus is about here in this video, He comes on at about 50 second mark.



I would rather be dead than take advantage of or steel from a man like that. I understand that not all stores are like this... That some stores, owners and people working in the industry have somehow lost the passion along the way. For Team Latus (and MANY other good stores) It is still all about the riding!
Not because it is our "job"... We do it because we WANT TO! And as George says: "How Cool is that!"
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DAKEZ screwed with this post 11-23-2012 at 10:21 PM
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Old 11-24-2012, 01:30 AM   #85
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Quote:
Originally Posted by DAKEZ View Post
I know, I am fortunate and actually love my boss/owner. I have known him since the mid-80's Not only is he very passionate about all things motorcycle... He is a great guy and lives his life above reproach. At his big store there are 65 employees +/- ... He pays himself $1/year for that dealership. No Joke. ONE DOLLAR.

2010 was not a very good year and the store was in the Red. 2011 we turned it around and this year we are continuing that trend and doing well.

I overheard someone ask George if it were true what he pays himself for such a large store? He confirmed it. The person then asked him why he does it. (?) I will never forget his reply: "I employ 65 full time people WITH benefits and do so by providing our customers with the Joy and Passion that only Motorcycles can bring... How cool is that!"

Here, catch a little of what George Latus is about here in this video, He comes on at about 50 second mark.



I would rather be dead than take advantage of or steel from a man like that. I understand that not all stores are like this... That some stores, owners and people working in the industry have somehow lost the passion along the way. For Team Latus (and MANY other good stores) It is still all about the riding!
Not because it is our "job"... We do it because we WANT TO! And as George says: "How Cool is that!"
That dealer must be, what, one in a million. The ones i've come across, are purely after your cash, and some of them arrogant know everything, types. I've practically stopped buying anything from the dealer's, i get it on the net, even with a risk of getting a wrong size and having to send it back. Getting your bike serviced can be a frigging nightmare, part's not available, bike actually running worse than when you took it in, and into the bargain, get treated like retard. I am an old fart, but i still got most of my marbels left.
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Old 11-24-2012, 06:08 AM   #86
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Good story Dakez - In the early 70's I worked the parts counter PT at a store called Grand Prix Cycles. I was attending San Jose State on the GI Bill. It was the most fun job I ever had. It was a bit of a motocross race shop owned by Ian MacLachlan and a physics professor named Geoff Fox. After a few months they let me work the sales floor, which gave me an opportunity to earn a little more. The main line was Kawasaki, but we also sold CZ, Penton and Maico. I raced a little Penton Six Days. Life was good.

I had a little savings and Ian let me buy his Maico's to put on the floor (generally four at a time). This way he could use his floor financing to buy more high turnover Kawasaki's. The deal was: if I sold a Maico, I got all the profit, and if anybody else sold one I got half. It wasn't long before I built a following among the +30 class and +40 class racers. They were tradesmen and professionals alike. Older guys who grew up racing motorcycles and could finally afford to have new equipment every season.

It was a sad day in June 1975 when I graduated college and left Grand Prix to join a Wall Street firm. Meanwhile, Ian and Geoff split up. Geoff took our catalog business and renamed it Motocross Fox with the little foxtail logo we all remember.

I try and do all my business with shops like yours. The owners and the people they employ are the reason. We race with them and race against them. They never fail to scramble for us when we need help to make the next grid or next race weekend. They become our friends. People we want to hang with in the paddock or at the next Ducati unveiling event. I'm going to buy from my friends whenever I can.


Quote:
Originally Posted by DAKEZ View Post
I know, I am fortunate and actually love my boss/owner. I have known him since the mid-80's Not only is he very passionate about all things motorcycle... He is a great guy and lives his life above reproach. At his big store there are 65 employees +/- ... He pays himself $1/year for that dealership. No Joke. ONE DOLLAR.

2010 was not a very good year and the store was in the Red. 2011 we turned it around and this year we are continuing that trend and doing well.

I overheard someone ask George if it were true what he pays himself for such a large store? He confirmed it. The person then asked him why he does it. (?) I will never forget his reply: "I employ 65 full time people WITH benefits and do so by providing our customers with the Joy and Passion that only Motorcycles can bring... How cool is that!"

Here, catch a little of what George Latus is about here in this video, He comes on at about 50 second mark.


I would rather be dead than take advantage of or steel from a man like that. I understand that not all stores are like this... That some stores, owners and people working in the industry have somehow lost the passion along the way. For Team Latus (and MANY other good stores) It is still all about the riding!
Not because it is our "job"... We do it because we WANT TO! And as George says: "How Cool is that!"
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Old 11-24-2012, 06:16 AM   #87
Barry
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Quote:
Originally Posted by DAKEZ View Post
I know, I am fortunate and actually love my boss/owner. I have known him since the mid-80's Not only is he very passionate about all things motorcycle... He is a great guy and lives his life above reproach. At his big store there are 65 employees +/- ... He pays himself $1/year for that dealership. No Joke. ONE DOLLAR.

2010 was not a very good year and the store was in the Red. 2011 we turned it around and this year we are continuing that trend and doing well.

I overheard someone ask George if it were true what he pays himself for such a large store? He confirmed it. The person then asked him why he does it. (?) I will never forget his reply: "I employ 65 full time people WITH benefits and do so by providing our customers with the Joy and Passion that only Motorcycles can bring... How cool is that!"

Here, catch a little of what George Latus is about here in this video, He comes on at about 50 second mark.



I would rather be dead than take advantage of or steel from a man like that. I understand that not all stores are like this... That some stores, owners and people working in the industry have somehow lost the passion along the way. For Team Latus (and MANY other good stores) It is still all about the riding!
Not because it is our "job"... We do it because we WANT TO! And as George says: "How Cool is that!"
I have driven well over 100 miles to LOOK at a bike at a dealer that has a known good reputation. For a dealer such as mentioned above, I'd do a fly and ride to give that man my business. Contrary to what others in this thread may believe, I understand dealers need to make a profit when selling a bike to keep their doors open, something not everyone realizes. Customers that try to gouge dealers are no better than dealers that try to gouge customers. If everyone is on the same sheet of paper, negotiations should take a few minutes and everyone is happy, or you are just too far apart on price. I'd gladly go out of my way to do business with the dealership and staff listed above. I hope they keep their doors open.

Regarding negotiations... I bought a Tahoe after about 5 minutes of discussing price, and an RV in about the save time. Both myself and the sales staff reached a price we were happy with that fast! So that was a win win.... which is what I shoot for when purchasing, vice trying to steal an item by beating down the dealer with the expectation of an unreasonable price. I was thinking how many buy or sell transactions of bikes (let alone numerous parts and gear transactions) I've completed with inmates here. I lost track at about 10. Negotiations usually lasted a very short time, and everyone was happy.

Used to do business with a bicycle shop that was very similar to the moto shop mentioned above. I actually asked the guy to charge me over the discounted price (as did my now business partner) he typically offered us. The owner's son, the manager, asked me "WHY?" one day. I told him simple... I wanted him and the shop there as a resource for me, and I don't mind paying for that. If he gives crazy discounts and ends up folding, that doesn't do me OR him any good. He was quite surprised by that attitude.

Sorry for the rant... first cup of strong morning coffee. Hopefully I made my point somewhat clearly.

Barry
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Tail of the Dragon at Deal's Gap... Avoid it now, do a trackday.

Do not do business with Myrtle West Cycle... Not a reputable vendor by a long shot.

Barry screwed with this post 11-24-2012 at 06:22 AM
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Old 11-24-2012, 07:55 AM   #88
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I generally try to pay a little under MSRP out the door. Sometimes it works, sometimes I walk!

I would like to hear what kind of deals some of you guys have gotten.

I got my DR650 for $5400 OTD, it was last years model, so I think that helped.
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Old 11-24-2012, 08:15 AM   #89
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Originally Posted by Aussijussi View Post
That dealer must be, what, one in a million.
I truly isn't. I would like to think that Team Latus shines brighter than everyone else... The truth is as I mentioned earlier we in the Northwest Part of the USA (MT, ID, WA, OR) are blessed with MANY great stores a Bunch of good ones and the truly Bad ones are few.

"Mistakes can happen. It is how you handle the mistakes that sets you apart."

Where I am now WAS one of the BAD ones. George bought it to change all that. The comments I receive daily from people coming in are along the lines of. "I have not stepped through those doors in __ YEARS!" "I would not buy oil from those crooks" They are Extremely glad we are here and we are pleased at the reception and happy to serve them. Helping people get what THEY are looking for in a motorcycle or related items is a good way to spend a day IMO.

I could easily make more money (2-3 times more) at a "JOB" somewhere else. I choose to work in the motorcycle industry.

Just remember that even in the not so stellar stores... They are staffed by people. Make their day... Go in with a smile like you are happy to be there... Tell a joke, laugh a little... They will be happy you are there and Make your day.
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DAKEZ screwed with this post 11-24-2012 at 08:37 AM
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Old 11-24-2012, 11:49 AM   #90
Davis53
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Originally Posted by Pantah View Post
Good story Dakez - In the early 70's I worked the parts counter PT at a store called Grand Prix Cycles. I was attending San Jose State on the GI Bill. It was the most fun job I ever had. It was a bit of a motocross race shop owned by Ian MacLachlan and a physics professor named Geoff Fox. After a few months they let me work the sales floor, which gave me an opportunity to earn a little more. The main line was Kawasaki, but we also sold CZ, Penton and Maico. I raced a little Penton Six Days. Life was good.

I bought a lot of parts from Grand Prix Cycles, and maybe you. I recall Ian gave me a new frame for my PUCH 125. I did not even buy it from them. It was a good shop to deal with.
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