Anyone bought from KTM Cycle Hutt? - Page 9

Lurkerlou · 01-04-2013, 08:15 PM

Quote:

Originally Posted by corndog67

Any kind of cult advertising like this would stop me from ordering from them. And before anyone gets all bent about the "cult" comment, I think they are all cults. If you are in business, keep it to yourself, I don't care what you believe, but don't use it to try to sell me shit.

X 2

Very well said!

Scott_PDX · 01-15-2013, 02:43 PM

Aww fuck!

New to KTM's I foolishly ordered some parts a couple of weeks ago from them. Their site "looks" nice, show's what I know. No response from my order, so I try to call them and their Voicemail picks up to say their Customer Service office is closed until Monday the 21st for system upgrades. Hopefully I can cancel my order on Monday.

Guess I should have researched on ADV better!

Oh, and Jesus hates fuck-ups!

go2cnavy · 01-15-2013, 04:33 PM

Quote:

Originally Posted by Scott_PDX

Aww fuck!

New to KTM's I foolishly ordered some parts a couple of weeks ago from them. Their site "looks" nice, show's what I know. No response from my order, so I try to call them and their Voicemail picks up to say their Customer Service office is closed until Monday the 21st for system upgrades. Hopefully I can cancel my order on Monday.

Guess I should have researched on ADV better!

Oh, and Jesus hates fuck-ups!

Actually Jesus loves fuck ups.

Good luck reaching them on Monday. It's MLK Jr. day.

BISH · 01-16-2013, 09:56 AM

just got my refund finalized thru my credit card this week.its too bad ktm doesnt get cyclehutt shut down.biggest scam i have come across since i got a computer.i just wanted to choke the guy when he answered the phone and basically admitted he was a fraud.WTF

Black Hills · 01-16-2013, 12:04 PM

I still can't believe all the trouble with them? I bought my '11 990R from them in Mandan and they were great. everything I have ordered from them has arrived as promised? maybe I'll drive up to Sturgis and check in on them one of these days?

jjohn82 · 01-16-2013, 04:23 PM

I had an order for two very simple things. A few Christmas's ago my kids (10 or so then) wanted to get me something. I asked for a two plug spark plug holder (plug caddy) and something else. You know cheap little items you need but are actually useless unless your kid gives them to you. Well, three and a half months and a bunch of phone calls later they show up...never, never again.

Now I shop local or KTMTwins. Although I did order some stuff from BDCW too.

TwoTiredRiders · 01-16-2013, 07:58 PM

We used to order from them all the time a few years ago. No problems. Helpful staff if you had questions. My relatives all would get me KTM Hutt gift cards for every holiday. Honestly no trouble but businesses change. Especially if they dont NEED the business, if you know what i mean...Thanks for the heads up.

BaileyAZ · 02-20-2013, 05:19 PM

I ordered a rear sprocket from the on Jan 18th. I called about two weeks after the order date to find out what was going on. I was told that it was on back order and should be in stock in less than 10 days. Feb 18 and still no shipment confirmation, so I called on the 19th. I was told that it was still on order, but someone else cancelled their order so they will ship me the one they have in stock today (19th). I am thinking WTF...in stock? Why not just send me that one instead of waiting for my special order? But I did not express my feeling on the phone as it would have gotten me now where. I called today because I have not received a tracking number. I was told it was quicker to send it 2 day USPS than FedEx and it was shipped on the 19th. I will let post if I get it by Friday. From here on out KTMCycleHutt.com will no longer be on my list of part suppliers. Horrible first and the last experience!

racer49 · 02-22-2013, 08:01 AM

Well I read this thread and thought I would Google them........The map view result says: also at this address "Hot Leathers Sturgis", " Thrift Store", "Weaver Art Gallery". Take a look at the "street level view " on google maps , sure does not look like a KTM dealership. Just dawned on me.... its one of those "work at home and make extra money with your computer" deals..

fasteddiecz · 03-22-2013, 11:02 AM

Good afternoon Gents and Ladies,
I wished I had read through this thread before ordering through cyclehutt. I ordered some basic accesories, some through Moose and some I thought they had in stock. I ordered online, couldn't get in touch with them for 5 days. Once I did talk with someone they could give me no clear reason why I was billed but nothing was ordered/shipped. I asked for a next day complimentary shipping, they agreed, a week later nothing showed up. I called them back and the parts were back ordered from Moose they said but didn't bother to call me. I cancelled the order, still waiting for a refund. I called a local KTM shop called CycleZone in Topeka KS, the boys had the items I requested in 2 days for a better price. Great bunch of guys who are willing to bend over backwards to help you get your ridding on.

tcskibike2008 · 04-22-2013, 04:02 PM

Here is my story about how lame cyclehutt is. I get a gift card from the wife and I order a KTM cup and a KTMADV filter kit. Cup comes no filter, three weeks later I am forced to call about the kit. No one has a clue and someone promises me that it will be shipped next day. Nothing so a week later I call and they had no intention of shipping it because they still don't have them. So to make it easy on them I request they send me some oil 10W60 and I was very specific about the weight. So today I get the oil its 5W40!

So mad! I found this thread googling "CycleHutt Sucks" you wouldnt believe the how many hits you get.

So whats the deal, these guys are from Sturgis are they to busy partying with the Harley guys. I tried to call them and the phones are down because of a snow storm. What?

akarob · 04-22-2013, 04:05 PM

Quote:

Originally Posted by tcskibike2008

So whats the deal, these guys are from Sturgis are they to busy partying with the Harley guys. I tried to call them and the phones are down because of a snow storm. What?

They lie. There's no snow or system upgrade.

tcskibike2008 · 04-22-2013, 04:12 PM

Quote:

Originally Posted by akarob

They lie. There's no snow or system upgrade.

Why in gods name would they do that?

tacosupreme · 04-22-2013, 04:16 PM

Quote:

Originally Posted by tcskibike2008

Why in gods name would they do that?

To steal yo money. My buddy ordered some stuff, same story as everyone else. Ended up reporting them for fraud through his CC to get his $ back, but if the purchase was over 90 days there is nothing they can do. Cyclehutt just tries to push past the 90 day mark with BS excuses and it's free cheddar.

tcskibike2008 · 04-22-2013, 04:51 PM

Quote:

Originally Posted by tacosupreme

To steal yo money. My buddy ordered some stuff, same story as everyone else. Ended up reporting them for fraud through his CC to get his $ back, but if the purchase was over 90 days there is nothing they can do. Cyclehutt just tries to push past the 90 day mark with BS excuses and it's free cheddar.

Sounds like they are run by the Hells Angels, oh well lesson learned. KTMTwins FTW!

01-15-2013, 02:43 PM	#122
Scott_PDX Beastly Adventurer Joined: Oct 2010 Location: Portland...the newer one on the left side. Oddometer: 1,077	Aww fuck! New to KTM's I foolishly ordered some parts a couple of weeks ago from them. Their site "looks" nice, show's what I know. No response from my order, so I try to call them and their Voicemail picks up to say their Customer Service office is closed until Monday the 21st for system upgrades. Hopefully I can cancel my order on Monday. Guess I should have researched on ADV better! Oh, and Jesus hates fuck-ups! __________________ 2011 WR250R 2009 KLR650 2004 KTM 450 EXC 2000 R1150GS "The older I get, the faster I was"

01-16-2013, 04:23 PM	#126
jjohn82 Adventurer Joined: Aug 2010 Location: Woodstock/Towne Lake, GA Oddometer: 94	Same issues I had an order for two very simple things. A few Christmas's ago my kids (10 or so then) wanted to get me something. I asked for a two plug spark plug holder (plug caddy) and something else. You know cheap little items you need but are actually useless unless your kid gives them to you. Well, three and a half months and a bunch of phone calls later they show up...never, never again. Now I shop local or KTMTwins. Although I did order some stuff from BDCW too. __________________ Jeff Johnson 2005 KTM 950 ADV 2008 KTM 450 EXC-R 2001 Sherco 250 Trials

01-16-2013, 07:58 PM	#127
TwoTiredRiders Adventurer Joined: Oct 2008 Location: Perry County, PA Oddometer: 19	They must have gone down hill.. We used to order from them all the time a few years ago. No problems. Helpful staff if you had questions. My relatives all would get me KTM Hutt gift cards for every holiday. Honestly no trouble but businesses change. Especially if they dont NEED the business, if you know what i mean...Thanks for the heads up.

02-22-2013, 08:01 AM	#129
racer49 Adventurer Joined: Jul 2008 Location: Nebraska Oddometer: 76	CycleHutt Well I read this thread and thought I would Google them........The map view result says: also at this address "Hot Leathers Sturgis", " Thrift Store", "Weaver Art Gallery". Take a look at the "street level view " on google maps , sure does not look like a KTM dealership. Just dawned on me.... its one of those "work at home and make extra money with your computer" deals..

03-22-2013, 11:02 AM	#130
fasteddiecz n00b Joined: Sep 2012 Oddometer: 3	Bad Cyclehutt Bad.....Cyclezone Good. Good afternoon Gents and Ladies, I wished I had read through this thread before ordering through cyclehutt. I ordered some basic accesories, some through Moose and some I thought they had in stock. I ordered online, couldn't get in touch with them for 5 days. Once I did talk with someone they could give me no clear reason why I was billed but nothing was ordered/shipped. I asked for a next day complimentary shipping, they agreed, a week later nothing showed up. I called them back and the parts were back ordered from Moose they said but didn't bother to call me. I cancelled the order, still waiting for a refund. I called a local KTM shop called CycleZone in Topeka KS, the boys had the items I requested in 2 days for a better price. Great bunch of guys who are willing to bend over backwards to help you get your ridding on.

01-16-2013, 09:56 AM	#124
BISH n00b Joined: Oct 2012 Oddometer: 3	just got my refund finalized thru my credit card this week.its too bad ktm doesnt get cyclehutt shut down.biggest scam i have come across since i got a computer.i just wanted to choke the guy when he answered the phone and basically admitted he was a fraud.WTF

01-16-2013, 12:04 PM	#125
Black Hills Gnarly Adventurer Joined: Apr 2011 Location: Western South Dakota Oddometer: 329	I still can't believe all the trouble with them? I bought my '11 990R from them in Mandan and they were great. everything I have ordered from them has arrived as promised? maybe I'll drive up to Sturgis and check in on them one of these days?

02-20-2013, 05:19 PM	#128
BaileyAZ Adventurer Joined: Sep 2010 Location: Sun City, Arizon Oddometer: 28	I ordered a rear sprocket from the on Jan 18th. I called about two weeks after the order date to find out what was going on. I was told that it was on back order and should be in stock in less than 10 days. Feb 18 and still no shipment confirmation, so I called on the 19th. I was told that it was still on order, but someone else cancelled their order so they will ship me the one they have in stock today (19th). I am thinking WTF...in stock? Why not just send me that one instead of waiting for my special order? But I did not express my feeling on the phone as it would have gotten me now where. I called today because I have not received a tracking number. I was told it was quicker to send it 2 day USPS than FedEx and it was shipped on the 19th. I will let post if I get it by Friday. From here on out KTMCycleHutt.com will no longer be on my list of part suppliers. Horrible first and the last experience!

04-22-2013, 04:02 PM	#131
tcskibike2008 SnowHawker Joined: Oct 2008 Location: Stowe VT Oddometer: 171	Here is my story about how lame cyclehutt is. I get a gift card from the wife and I order a KTM cup and a KTMADV filter kit. Cup comes no filter, three weeks later I am forced to call about the kit. No one has a clue and someone promises me that it will be shipped next day. Nothing so a week later I call and they had no intention of shipping it because they still don't have them. So to make it easy on them I request they send me some oil 10W60 and I was very specific about the weight. So today I get the oil its 5W40! So mad! I found this thread googling "CycleHutt Sucks" you wouldnt believe the how many hits you get. So whats the deal, these guys are from Sturgis are they to busy partying with the Harley guys. I tried to call them and the phones are down because of a snow storm. What?

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