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Old 02-24-2013, 04:45 PM   #1
xsf18cdf OP
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Question Problem mounting my Motoverland Tail rack....

I was mounting it- very straightforward- 2013 F800. I came to the last bolt and it seemed more snug from the get-go than the others. I finally reached a point that the bolt quit progressing downward into the threads and just kept turning. Did the nutsert inside come loose?.....any ideas?

Thanks,

Gary
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Old 02-24-2013, 04:50 PM   #2
Vandal 62
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E mail Dave directly at Motooverland first. Best customer service and products I have encountered in a long time. He will help you for sure.

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Old 02-24-2013, 04:52 PM   #3
duffs
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Sounds like something stripped... maybe Dave from MOD can help you?
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Old 02-24-2013, 05:12 PM   #4
xsf18cdf OP
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I think the nutsert is freespinning. The problem is the bolt will not back out now.
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Old 02-24-2013, 06:33 PM   #5
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You will need to take off the top plastic, so you can gain access to the nut. Most likely the bolt was cross threaded, and the nut is now spinning. You might need to retap the nut after you gain access. When you install the rack again. Begin all 4 bolts just a little before you Torque'em.
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Old 02-24-2013, 08:43 PM   #6
toowheels
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Quote:
Originally Posted by xsf18cdf View Post
I was mounting it- very straightforward- 2013 F800. I came to the last bolt and it seemed more snug from the get-go than the others. I finally reached a point that the bolt quit progressing downward into the threads and just kept turning. Did the nutsert inside come loose?.....any ideas?

Thanks,

Gary
Hi Gary just saw your email...and your post so I figured I'd answer here since all the info is here anyhow and it's good for everyone to see.

First off sorry to hear about the problem. I know how much it sucks to go to install something and it goes wrong!

Yes the rivnut/ rivet nuts/ nutserts is the problem.

I've heard about it in maybe 1 in 100 installs.

There have been a few threads on it.

This one has a trick that may work for you:
http://www.advrider.com/forums/showthread.php?t=783341

edit**I've just been thinking about the above trick more and before you hammer it down try to leverage the bolt up by the head while you try to unthread the bolt. Maybe the claw end of a hammer if you have the sapce? I'm hoping that by pulling up on the rivnut it will catch enough for you to undo the bolt.**

http://advrider.com/forums/showthrea...hlight=rivnuts

More sources for replacement:
http://www.advrider.com/forums/showthread.php?t=712208

Those should give you an idea to help you get it sorted.

DO ask your dealer if they have seen it and if they can help you out.

It shouldn't happen to a new bike!!

When you do get the bolt out check it and let me know if the threads are messed. I'll send you a replacement one.

Also a note to everybody if any bolt stops threading in smoothly stop immediately, back out the bolt and chase the threads. NOT blaming you Gary! Just want to emphasize the relatively fragile nature of the rivnuts.

Please let me know how it works out too.

Dave
P.S. Thanks for buying our parts!!
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toowheels screwed with this post 02-24-2013 at 10:55 PM
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Old 02-25-2013, 08:05 AM   #7
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Thanks Dave. The bike is due its first service. I'll print this and let him have a go at it.

Thanks,

Gary
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Old 02-25-2013, 08:07 AM   #8
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Dave, forgot to ask. It it difficult to replace the rivnut- for the dealer? I'm just wondering if he doesn't warrant it how many stacks of bills I'll be handing over.

Thanks,

Gary
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Old 02-25-2013, 09:19 AM   #9
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Quote:
Originally Posted by xsf18cdf View Post
Dave, forgot to ask. It it difficult to replace the rivnut- for the dealer? I'm just wondering if he doesn't warrant it how many stacks of bills I'll be handing over.

Thanks,

Gary
Hi Gary,

No they are very easy if they have the tool (and rivnut) to do it. They are by no means exclusive to our bike either. BMW use on a lot (all?) models. The biggest challenge will be getting the bolt out. Try the edit I suggested above.

On the links above there are sources to buy them and make your own tool to install them. You don't have to buy the tool! The linked explanations show you exactly how to make one and they work the same way. It's pretty simple really. Very thorough explanations, especially #2:

http://www.aulro.com/afvb/projects-t...tool-pics.html

http://www.fjr1300.info/howto/rivnut-tool.html

http://www.ridgelineownersclub.com/f...%2C+DIY+Rivnut

Good luck!

Dave
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Old 02-25-2013, 09:36 AM   #10
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Yes it's not necessarily a warranty issue. (hey where did itsatdm's post go?)
It could've been the rivnut that was flawed or it could've been the bolt. The bolts do get a rough check when they are put together with the top racks and in my experience it's more to do with the rivnut.

That being said maybe we'll start testing each and every bolt to be sure!

Some dealers are more willing than others so feel it out first.

1. Have they had it happen? (you're "setting the table" here)
2. If so how did they fix it? Do they have the tool? rivnuts?
3. Is it a warranty thing? If not how much will it cost me?

If it costs (too much) and they have the parts :
4. Can I buy the right size rivnut from you?

Then do it yourself.

As I said try to get the bolt out first. Anything you can do to make it fast and easy for the dealer (if you're getting them to do it) will mean less of a headache for them. It's really time they need (want) to charge for.

BTW if you can get the bolt out then try to tap it first, then use the tool to re tighten the rivnut. If that fails (or seems weak) then replace it.

Dave
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toowheels screwed with this post 02-25-2013 at 09:41 AM
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Old 02-25-2013, 10:41 AM   #11
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Dave,

I haven't installed the top rack and skid plate you sold me yet (picking my bike up on March 8th), but between the beautiful quality finish and design of your products and the exceptional customer service I see you deliver time after time, I must say I am real happy to be among your clients.

Best regards,

Eldor
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Old 02-25-2013, 10:31 PM   #12
toowheels
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Quote:
Originally Posted by Mtl_Biker View Post
Dave,

I haven't installed the top rack and skid plate you sold me yet (picking my bike up on March 8th), but between the beautiful quality finish and design of your products and the exceptional customer service I see you deliver time after time, I must say I am real happy to be among your clients.

Best regards,

Eldor
Thanks very much Eldor!

and thanks Vandal 62 and Duffs for pitching in too!

I'm very happy to hear riders are liking the parts and the service

Dave
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Old 02-26-2013, 07:57 AM   #13
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Dave any word on a skid plate for a header I'm installing mine now and would love a skid plate, I pretty much banged the hell out of my MOD on there now but it did the job nicely.
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Old 02-26-2013, 02:51 PM   #14
toowheels
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Quote:
Originally Posted by puckinet View Post
Dave any word on a skid plate for a header I'm installing mine now and would love a skid plate, I pretty much banged the hell out of my MOD on there now but it did the job nicely.
Hey puckinet!

Sorry nothing in the works for bigger/lower aftermarket headers.

Going to the Euro Moto Show in Lynnwood this w/e?

I will be there Sat or Sun...not sure which yet. MOD parts will be on TourUSA's F800 GS.

Dave
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toowheels screwed with this post 02-26-2013 at 04:04 PM
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Old 02-26-2013, 07:48 PM   #15
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Wasn't planning on but your stopping by I may just head up pm me the day you are hitting it.
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