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Old 03-05-2013, 10:25 AM   #1
Steve in Santa Fe OP
Steve in Santa Fe
 
Joined: Sep 2012
Location: Santa Fe, NM
Oddometer: 10
Keintech Rocks

I just got off the phone with Janet at Keintech. What a pleasant experience. This is the second order I have placed with them and both times I got the answers I needed.

On the previous order (Simple stand), there was a very slight delay while the items were being powdercoated. Janet called me twice to report the progress.

Compare this with my local dealer...Without exception, every time I have called to see if they have a common piece for my VERY popular bike - DR 650 (things like oil / air filters, sprockets, clutch lever etc), they always 'have to order it'. Funny thing...the time I needed the clutch lever, I found it on line and ended up spending $138.00 on additional stuff...Local dealer lost out.
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Steve in Santa Fe
1980 BMW 100RT
2005 DR 650
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Old 03-08-2013, 07:10 AM   #2
Country Doc
Wanderer
 
Joined: Dec 2006
Location: somwhere north of Kingston, Ontario
Oddometer: 2,660
Janet and Jesse are world-class. Can't find nicer people in the business.

dc
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