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Old 09-01-2009, 01:52 PM   #1
BigUglyBird OP
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Joined: Aug 2009
Location: Hudson Valley, NY
Oddometer: 9
Thumbs down cheapcycleparts.com

Had a wrong part RMA'd back to them in the orig packing. 7 months later the part came back to me, with a note: "We cant take this RMA without original packing".
Huh ??? I sent 2 emails in the next couple of weeks, no response. Today I spent 30 minutes on hold, transferred a few times, then spoke with cust service. This is what came out of her mouth:
"No RMA should take 7 months. I dont know why no refund was sent, but there must have been a reason. I keep everything, email and notes, but I can't any of my notes on your RMA. I can't take back the part because we must have had a reason for not refunding you."

I guess it's cheap for a reason......
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Old 03-16-2010, 09:18 AM   #2
motogon
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Joined: Mar 2005
Location: Philly, PA
Oddometer: 986
Same "great" experience with them. Order pilot screw for XR400 carb. They charge me $6 for shipping. For tiny little screw! Week later order still not shipped. I called them to cancel order and they charge me 20% restockig fee!!!! For order that didn't even shipped!!!

so CheapCycleParts.com
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Old 06-10-2013, 04:00 PM   #3
SamRus
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Joined: Mar 2010
Location: Southern IL
Oddometer: 306
Avoid them!

Painfully slow shipping (took them 7 business days to ship it out, and 6 more for the parts to get here). All I ordered were 2 fork seals!

The package from the outside looked OK, clean and intact. However, the seals came in the ripped bags (the original Honda bags with OEM insignia), like someone has already opened them up, didn't want them, and threw them back in the bags... Both seals were like that! So I can't even blame it on the shipping, because obviously this was done by the Cheap Cycle Parts themselves....

Very dissatisfied with their service.
Dear Cheap Cycle Parts: !!!
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