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Old 09-18-2012, 12:18 PM   #76
Yossarian™
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Quote:
Originally Posted by rwf View Post
Good think this happened before your trip. What would have happened if you lost an o-ring in Mexico?
I'm thinking that it would probably have to have been trailered home.
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Old 09-18-2012, 12:37 PM   #77
nytrashman
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I bought a set of Jesse boxes for my current bike. The installation instructions were not the best but it ain't rocket science, pretty easy to figure out what goes where. I'm not sure if I have an O ring or not, nor do I care.

Bought a set of Jesse boxes for my last bike. Don't remember how those installation instructions were. Dont know if they had O rings or not, nor do I care.

Have a friend who bought Jesse boxes for her new bike and one leaked. Jesse sent her a new box no questions asked. Not sure if she has an O ring, don't think she cares.

So there ya have it, there sets of Jesse boxes that may or may not have O rings and when there was a problem it was taken care of ASAP.
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Old 09-18-2012, 12:48 PM   #78
Double H
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Originally Posted by Boondox View Post
I had the same issue with Hippo Hands! Friggin O-rings!
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Old 09-18-2012, 01:31 PM   #79
DirtDabber
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Who reads the fucking instructions?
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I wonder where that road goes?
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Old 09-18-2012, 01:32 PM   #80
Simplyred
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Originally Posted by DirtDabber View Post
Who reads the fucking instructions?
You MUST!!! Otherwise you don't know where to put the friggin o-ring !!!!

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Old 09-18-2012, 02:17 PM   #81
RogerWilco
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Clearly, you guys have all missed the point: it IS Jesse's fault. They were closed on a Monday, for Memorial Day, when in fact, they should have been closed for Labor Day.
I'm never going to buy anything from Jesse if this is how they do business.......
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Old 09-18-2012, 02:24 PM   #82
JimVonBaden
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Originally Posted by DirtDabber View Post
Who reads the fucking instructions?







Jim
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Old 09-18-2012, 03:20 PM   #83
Simplyred
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Yeah you guys can laugh all you want about OP's problems... but you'll ain't doing nothing about it!
I did.....
I found out where to put the o-ring.....

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Old 09-18-2012, 03:40 PM   #84
SoCalJeff
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Quote:
Originally Posted by DirtDabber View Post
Who reads the fucking instructions?
lol I was wondering the same thing.
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Old 11-22-2012, 12:11 AM   #85
TheLandYacht
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Hey, wait a second! As an ex-electrician I resemble that remark! And besides, some electrical problems can be fixed with a hammer too!

Quote:
Originally Posted by DirtDabber View Post
Riding a motorcycle has always required that the person riding it had a half a clue.


I think this pic applies here.

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Old 11-22-2012, 08:23 AM   #86
accurate iron
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awesome. every board has its whiners
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Old 06-14-2013, 06:39 PM   #87
Usmcpilot
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Jim, I just got my top box for the R1200GSA and there were no instructions with it or on the web site. I called and emailed with no success. It was not overly difficult to figure it out but I would agree with the idea that for that kind of money, a good set of instructions is not asking too much. Just didn't want to start drilling holes in my $600 top box on a hunch.


Quote:
Originally Posted by JimVonBaden View Post
I created the instructions for all the bikes except a couple. It is easy to tell, my e-mail and company information is at the bottom of each page I created.

I know I did not do the KLR, and I missed the Verseys and there were some newer bags and bikes I didn't do.

I would really appreciate some details on which bike and bag set-up, if I did the instructions on them.

Thanks,

Jim

PS I did 11 bikes instructions.
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Old 06-15-2013, 03:32 AM   #88
Schlug
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Shitty instructions and hit and miss customer support have plagued Jesse luggage since I have been aware of their existence.

Thus Jim Von Baden's presence.

People seem to like the product and everyone speaks highly of Al Jesse.
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Old 06-16-2013, 08:05 AM   #89
Bappo
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Quote:
Originally Posted by Usmcpilot View Post
Jim, I just got my top box for the R1200GSA and there were no instructions with it or on the web site. I called and emailed with no success. It was not overly difficult to figure it out but I would agree with the idea that for that kind of money, a good set of instructions is not asking too much. Just didn't want to start drilling holes in my $600 top box on a hunch.
I ordered a top box about a month ago. The lady was nice and when the box shipped she sent an email with quite good instructions with pics. Guess we all have different experiences, eh?

Oh it was very easy to install with or without instructions. Drilling holes are part and parcel.
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Old 06-18-2013, 06:32 AM   #90
Usmcpilot
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Quote:
Originally Posted by Bappo View Post
I ordered a top box about a month ago. The lady was nice and when the box shipped she sent an email with quite good instructions with pics. Guess we all have different experiences, eh?

Oh it was very easy to install with or without instructions. Drilling holes are part and parcel.
I had the same experience with Alycia. They went above and beyond to get my key matched to the top box. The bags are great and it seemed like the customer service was outstanding until it came time to install the top box. I am more than willing/capable to drill holes in the new top box but would prefer to know I'm putting them in the right place. I literally had NO instructions at all. None in the box and nothing for the top box on the web site.

What a shame.
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