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Old 07-01-2013, 10:06 AM   #541
Spidi - on track OP
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Hi Juggaknot,
to my opinion you should get a L size if you use it as a jacket itself.
If you plan to use the Multitech as an armor over your Giga jacket, you should go for the XL size.



Thanks,

Matteo De Vito
Spidi Marketing Dept
Vicenza - Italy
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Old 07-03-2013, 10:47 AM   #542
nanisx
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Est velcro adjusters

I lost one of the EST sleeve adjusters on my ergo 365 pro jacket... Where can I buy replacements from. It really sucks to have it flapping around and I love this jacket.
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Old 07-03-2013, 02:35 PM   #543
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Ergo 365 Pro Jacket

Quote:
Originally Posted by nanisx View Post
I lost one of the EST sleeve adjusters on my ergo 365 pro jacket... Where can I buy replacements from. It really sucks to have it flapping around and I love this jacket.
Hi Nanisx,

let's try that: you post a picture of you on the Ergo and we send you a free EST. Deal done?
http://www.spidi.com/eu/eu_en/textil...xpedition.html



Thanks,

Matteo De Vito
Spidi Marketing Dept
Vicenza - Italy
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Old 07-04-2013, 12:15 PM   #544
nanisx
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Quote:
Originally Posted by Spidi - on track View Post
Hi Nanisx,

let's try that: you post a picture of you on the Ergo and we send you a free EST. Deal done?
http://www.spidi.com/eu/eu_en/textil...xpedition.html



Thanks,

Matteo De Vito
Spidi Marketing Dept
Vicenza - Italy

Done!
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Old 07-04-2013, 02:44 PM   #545
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Ergo 365 Pro Jacket

Dear Nani,

thanks so much for your feedback.
Please send a mail to infoservice@spidi.com with your address + phone number (courier use only) and you'll get the part in a few days for free.

More at http://www.spidi.com/eu/eu_en/textil...xpedition.html



Thanks,

Matteo De Vito
Spidi Marketing Dept
Vicenza - Italy
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Old 07-19-2013, 05:05 AM   #546
Tedali
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Quote:
Originally Posted by Spidi - on track View Post
Hi Lajole and Tedali (many thanks for your review. Glad the Ergo fitted and satisfied you so well) .

All our products come with 2 years warrenty for the whole product. This means you can rely on your local dealer and ask them for your warrenty. Is the easiest and safer solutionf for you.
MrLajole, since you have problems with the H2Out membrane, please make this clarification to your dealer.

Let me know if I can help you more.

Thanks again for your interest


Matteo De Vito
Spidi Marketing Dept
Vicenza - Italy

Hi Matteo,

Referencing our exchange from end of May, I would like to describe how my warranty claim is being handled by Spidi.
I did as you recommended me to do. I sent the Spidi Ergo trousers to your dealer in Czechia (Motoman Brno) on May 30. It is now 48 days since I sent the Ergos and 18 days over the legal limit of 30 days to respond to the warranty claim. The dealer says that Spidi promissed to send back the trousers in the first week of July (still after the deadline) but they have not received anything till now.
I had to leave already for a long bike trip without them and next week I will be leaving on another long trip to the alps.
By local law, Spidi should either send a new pair or the dealer will have to refund me the full price because the warranty claim was not closed within 30 days of the claim being made.

I am very disappointed at Spidi's handling of this! I thought that by buying the best and not the cheapest motorcycle gear, the manufacturer would behave in an adequate manner to the price level of this gear and the claims it makes.

Can you help to speed up things on your side? I need a solution by tuesday or latest wednesday next week.

Toufik
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Old 07-20-2013, 12:02 PM   #547
nanisx
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Thumb

got a suspicious DHL package couple days ago...





THANK YOU SPIDI!!!!
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Old 07-20-2013, 08:16 PM   #548
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Quote:
Originally Posted by Tedali View Post
Hi Matteo,

Referencing our exchange from end of May, I would like to describe how my warranty claim is being handled by Spidi.

Can you help to speed up things on your side? I need a solution by tuesday or latest wednesday next week.

Toufik
Hi Toufik,

we're investigating in what happened and let you know.

Thanks,

Matteo De Vito
Spidi Marketing Dept
Vicenza - Italy
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Spidi is creator of Ergo Jacket.

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Old 07-20-2013, 08:19 PM   #549
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Spidi Customer Service

Quote:
Originally Posted by nanisx View Post
got a suspicious DHL package couple days ago...





THANK YOU SPIDI!!!!
Glad to get you happy about your Ergo.
Hope you will enjoy a lot of fabulous journeys with it!
More info about Ergo at http://www.spidi.com/eu/eu_en/ergo-365-pro.html



Thanks,

Matteo De Vito
Spidi Marketing Dept
Vicenza - Italy
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Old 08-01-2013, 08:20 AM   #550
wizz
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Question regarding the Multitech:
Is the armor tge same found in the Ergo Expedition 365? Can it be upgraded if it is not or will my armor from my Ergo Exp? Is the impact and coverage from the armor sufficient for true offroad/dual sport? Looking at either the Multitech or a pressure suit.
Thanks
Matt
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Old 08-01-2013, 02:10 PM   #551
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Spidi Multitech Armor

Quote:
Originally Posted by wizz View Post
Question regarding the Multitech:
Is the armor tge same found in the Ergo Expedition 365? Can it be upgraded if it is not or will my armor from my Ergo Exp? Is the impact and coverage from the armor sufficient for true offroad/dual sport? Looking at either the Multitech or a pressure suit.
Thanks
Matt
Dear Matt,

protectors in your Ergo 365 Jacket are Biomechanic Series while you have Multitech Series in Multitech Armor.

Biomechanics are harder then Multitechs giving more sliding freedom in case of crash, but offer a similar level of impact force absorption.
Multitech Armor is very often used for adventure touring expeditions, it's our first choice for very hot climates.



If you rather want a pressure jacket, go with our Defender series, which feature Biomechanic protectors all around the upper body and is suggested for dirt rides.



Thanks,

Matteo De Vito
Spidi Marketing Dept
Vicenza - Italy
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Spidi is creator of Ergo Jacket.

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Old 08-27-2013, 09:19 PM   #552
wizz
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So it appears the defendor armor has more coverage than
multitech? Is the back protector upgradable? I like the looks of the defender but the multitech would need no jersey, and could be layerd easier, seems very versatile. I really like the armor in my ergo, does the multitech have similar coverage, or could i pull the armor out of the ergo and put in multi depending on which jacket i use? Sorry if it seems like I'm asking repetitive questions but Theres lots of options and I just want to be as informed on my purchase as possible. My main concern is impact protection vs a pressure suit (such as leat, thor, etc).
Thanks for your time,
Wizz
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Old 08-28-2013, 10:59 AM   #553
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Hi Matt, how are you doing?
So, if your looking for the maximum level of protection go for the Defender Armor. It offers the highest protection standard and all the protectors are studied to stay in the right position during a crash.

In fact these are the very same protectors equipped in our MotoGP and World Superbike rider's leathersuits. They offers high impact protection level as well as supreme sliding capabilities. And trust me when I say that those guy in the GPs know what it means to crash...

By the way, of course all these protectors are fully CE Certified and come with a booklet explaining all the results on the certification test.

In SPIDI facilities we have an in-house laboratory to develop ant test our protectors, and our technicians are fully devoted to find the perfect compromise among safety, ergonomy and performance.
Take a look at the Spidi Safety Lab here:


Thanks,

Matteo De Vito
Spidi Marketing Dept
Vicenza - Italy
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Spidi is creator of Ergo Jacket.

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Old 09-09-2013, 05:04 PM   #554
wizz
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Hello,
I checked out all the armor in my jacket (ergo expedition pro 365) to get a close look. Is it the same armour as in the defender suit pictured above? Also, I thought the Ergo exp 365 came with the level 2 back protector. Mine came with level 1. Am I incorrect? How do I go about upgrading either way?
Thanks
Matt
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"An honest tune with a lingering lead has taken me this far"WSP
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Old 09-10-2013, 10:26 AM   #555
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Hi Wizz,
the Ergo 365 Pro Expedition comes with CE certified Biomechanic protectors on shoulders and elbows, as well as the Defendor Armor, on the pictures here above. They're the same protectors equiping our MotoGP rider's suits, and they have amazing impact absorption levels and sliding resistance.

Your ERGO 365 Pro Expedition is equipped with a EN 1621-2 level 2 back protector; which is in fact the higher standard certification for back protectors.

What may have confuse you is the picture of the Defender Armor, which has a different kind of level 2 protector.
The back protector equipped in your Ergo is this: Back Warrior EVO Inside .


When buying motorcycle apparels, you should always pay attention of at the certification labels on the products.
All of our products always shows the certification mark, explaining exactly what kind of protector is that and what certification level it has.
__________________
Established in 1977, Spidi is a world leader in technical motorcycle apparel.

Spidi is creator of Ergo Jacket.

Visit us here.

Spidi - on track screwed with this post 09-10-2013 at 10:59 AM
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