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Old 12-29-2011, 07:21 PM   #31
Yossarian™
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Rose,

I received the order I placed on Monday of this week. That was fast. Thanks!

Been busy in the garage wiring power on the bikes. Am looking forward to trying all of the gear.

Y
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Old 12-29-2011, 07:30 PM   #32
DeepSea
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Follow up

Just to follow up. I emailed Rose and was sent an RMA # very quickly. A shipping label was made and emailed too. All that was required of me was to put in the envelope and drop off at the post office. In business and life problems arise. It's how we take care of them that show our character and professionalism. Thank you Rose.
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Old 01-08-2012, 04:51 PM   #33
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Email sent
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Old 01-09-2012, 04:47 AM   #34
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Ditto!!!
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Old 01-09-2012, 06:23 AM   #35
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A follow-up to an order I placed with Rose in late December:

Rose shipped me exactly what I ordered and it got to me in just a few days. Everything worked great -- except the gloves were a bit big for me. I contacted Rose and she shipped me the next smaller size to try; they worked better and I've just sent the larger pair back.

All of this service was quick, easy, and very personable. My hat is off to Rose!

Thank you again!
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Old 01-22-2012, 03:09 PM   #36
bryanwny
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I just ordered the Gen4 90 watt liner, dual remote controller, and sae/coax adapter.. but not before asking Rose a bunch of questions in a number of emails. All of which she responded to within hours, on Saturday and Sunday! She was very helpful and I can't say enough about the pre-sales service. Hoping I never have to use after-sales service, but from what I've read, I don't think I'll have any issues there either Thanks again, Rose!
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Old 01-31-2012, 05:52 PM   #37
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Thanks a ton for your Business

... please call or email me anytime!
Rose Kincart 623.204.8043
rose@warmnsafe.com or sales@gearmojo.com
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Old 02-08-2012, 02:44 PM   #38
GordonFreeman
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Great service, great product

I recently rec'd Gen4 liner, touring gloves, SAE/Coax plug and dual wireless remote. Rose was very helpful on the phone and via email with questions and I got the package in about 3 days from ordering.

The build quality is high and the install very easy, with one minor exception. The wiring harness is too short to reach the battery terminals on a KTM 990. Quick splice job and I'm in business. I've been riding in for the past week in in great comfort, wishing I had done this years ago.

Thanks for the help, Rose!
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Old 08-17-2013, 10:07 PM   #39
Chuck35
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Thread Resurrection

Are you still offering discounts to inmates?
I am just beginning to shop for the winter season. I hope to not be limited by temp this year.
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Old 08-18-2013, 06:44 PM   #40
levain
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Are you still offering discounts to inmates?
I am just beginning to shop for the winter season. I hope to not be limited by temp this year.
Why don't you just order direct from Warm n Safe? Punch in coupon code advrider and you'll get the discount. I think it's 10% but not positive.
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Old 08-18-2013, 07:07 PM   #41
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Quote:
Originally Posted by levain View Post
Why don't you just order direct from Warm n Safe? Punch in coupon code advrider and you'll get the discount. I think it's 10% but not positive.
Thank you!
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