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Old 11-04-2013, 09:37 AM   #751
Ciph3r
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Quote:
Originally Posted by thumpididump View Post
Hmm. Thanks...

I've actually been dealing with HUK and they have failed to impress me. I'm so angry with them at the moment that is the reason I'm now shopping around. A good part of the problem I'm having with them is to blame on a language barrier. Very frustrating. I hope I can learn to speak and read more German -- which should help to make every day life easier.
That sucks, I would have imagined that they had a sufficient pool of "foreign language people" in their call center.
Maybe just "shop around", call some of the bigger agencies and ask the guys and gals in the call center about their english speaking capabilities. Or try and find a local insurance agent who is fluent in english, so he can deal with all the stuff you have to do. All the big insurance companies have local independent "shops" or local agents who deal on commission. Maybe you can find someone who can help you.
Some names that come to my mind: LVM, Allianz, Provinzial, Signal Iduna (but they where VERY expensive for me), Gothaer, DEVK.

Another option would be an independent insurance agent, IF you can find one fluent in english ;)

And another thing comes to my mind, what I did as I searched for a insurance company for myself, I wrote maybe ten emails to all the different insurance companies. They all got the same email from me and I usually had an answer in 24h. If you write them an email, they have the chance to transfer the email to an agent that can handle english...
Ask them, if they could provide you with a local insurance agent/broker, who is fluent in english OR if they can handle an englishmen via phone. Normally they try to place you with a local one, so they have someone who can try and talk you into some more insurance policies ;) It's worth a shot.

Enough rambling from me, hopefully it's somewhat understandable
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Old 11-04-2013, 02:45 PM   #752
Schelbi
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Originally Posted by thumpididump View Post
Can anyone recommend a decent insurance company -- preferably one that might be able to offer service in English?

Thanks.
My insurance agent speaks English fluent but I don't know in which area you are. His customers are only in the area around 74564 Crailsheim. If you are in the same area I'm sure he can help you and I can give you his phone number.
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Old 11-04-2013, 11:27 PM   #753
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I am in Berlin.
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Old 11-05-2013, 02:10 AM   #754
HIgh Water
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Originally Posted by thumpididump View Post
Hmm. Thanks...

I've actually been dealing with HUK and they have failed to impress me. I'm so angry with them at the moment that is the reason I'm now shopping around. A good part of the problem I'm having with them is to blame on a language barrier. Very frustrating. I hope I can learn to speak and read more German -- which should help to make every day life easier.
Speaking German will not help. Bad customer service is epidemic here. PM me for a Allanz broker's name. He can write and read in English enough to communicate via email and get you some quotes. He also handles a couple of other brands. No garantees on CS though. Welcome to DE.
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Old 11-05-2013, 04:00 AM   #755
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That's what I was afraid of. Thanks for the offer, but a German co-worker has agreed to call HUK on my behalf...hopefully I can get this shit sorted.
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Old 11-11-2013, 03:22 AM   #756
strom thingie
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There is one thing that the Germans aren't very good at, and that is customer service. Their beer and roads make up for it. Barely.
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Old 11-11-2013, 04:25 AM   #757
Ciph3r
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There is one thing that the Germans aren't very good at, and that is customer service. Their beer and roads make up for it. Barely.
It depends, enterprise grade customer service can be quite good, but you have to pay a shitload of money to get it ;) You can get SLAs with 2 hours replace time for parts or dedicated german support FROM Germany and not from India, real 24/7 support etc... But man, does it cost ya'

Consumer "grade" customer service on the other hand, forget it
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Old 11-19-2013, 09:12 AM   #758
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Originally Posted by thumpididump View Post
Can anyone recommend a decent insurance company -- preferably one that might be able to offer service in English?

Thanks.
The ADAC motor club offers insurance, too. Last time I checked, they were a bit more pricey, but covered more countries on their green card than anybody else around here. So overall ADAC was cheaper than using some other insurance and then buying additional insurance when traveling into Morocco etc.

contact information and more here (scroll down):
http://www.horizonsunlimited.com/lin...ated_sort=DESC
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Old 11-19-2013, 09:33 AM   #759
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Interesting. Thanks.
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Old 11-21-2013, 11:43 AM   #760
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I'm moving to Berlin and I speak 3 diff. languages...looks like there's still work to do for me!
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Old 11-28-2013, 01:47 AM   #761
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German bike licence?

Hi All,

I have a advanced provisional licence from Ireland up to 33kw.

I have moved to germany and was wondering if i could use my Irish provisional licence or do i have to get german? if i do need a german licence, would i be able to get the equivalent german licence with my Irish licence? or what do i need to do? or is it better to do my final test in ireland?

any advise really welcome :)
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Old 11-30-2013, 03:26 AM   #762
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Originally Posted by buttonsjunior View Post
Hi All,

I have a advanced provisional licence from Ireland up to 33kw.

I have moved to germany and was wondering if i could use my Irish provisional licence or do i have to get german? if i do need a german licence, would i be able to get the equivalent german licence with my Irish licence? or what do i need to do? or is it better to do my final test in ireland?

any advise really welcome :)


Hi
Europeans are allowed to drive with their license for 6 months. If your are staying longer in an EU-Country. you have to transform the license into a german. There´ll be no problem with that.
You get help in the town you are living now.
Ask for Führerscheinsteele or Zulassungsstelle
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Old 12-01-2013, 01:45 AM   #763
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What license exactly?
A learners permit (like "bf17" in Germany) isn't covered by the 6 month period.

I'd ask "Volker Kalus" from the Führerscheinstelle Ludwigshafen. He is a real professional in this topic.
http://www.fahrerlaubnisrecht.de/Impressum.htm
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Old 12-02-2013, 12:43 PM   #764
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In N. Germany

There's an English & German speaking Ex-pat in the Kiel area in case anyone is ever needing a resource around the area.

-Ryan
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Old 01-11-2014, 10:57 AM   #765
HIgh Water
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Hey, our thread is going to get lost. No one has been here for a month. I've been in Stuttgart for 7 months and I still don't have a bike. I have 6 of them in Colorado. My bad, work, work, work. I don't take holidays like the Germans.
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