ADVrider

Go Back   ADVrider > Gear > Vendors
User Name
Password
Register Inmates Photos Site Rules Search Today's Posts Mark Forums Read

Reply
 
Thread Tools Search this Thread Display Modes
Old 06-09-2014, 04:23 PM   #796
not4us
n00b
 
Joined: Mar 2012
Oddometer: 6
Superstorm H2Out

Hi Matteo,

A couple of years ago I bought the Superstorm H2Out from you based on your comments in this thread and I have been really pleased with them.
HOWEVER, we have just started our winter here in Australia and riding in moderate rain the pants have started to leak in the crotch area and making me look like I have "relieved" myself in my work pants that I wear under the Supertorm's... no good!
I have always taken good care of the pants and there are no visible signs of the seams splitting or anything similar so not sure how the water is leaking through. Any ideas?
I have read you saying that the H2Out membrane is guaranteed for 10 years, would this then be covered under such guarantee?

Cheers,
Jorge
not4us is offline   Reply With Quote
Old 06-10-2014, 10:17 AM   #797
Spidi - on track OP
Gnarly Adventurer
 
Spidi - on track's Avatar
 
Joined: Dec 2010
Location: Italy
Oddometer: 370
Dear Jorge, how are you?
Sorry to hear what what happened to you.
The only way to proceed in this situation is to contact the dealeriship you purchased the item to, or, if you bought it in our store @ spidi.com, you can click on the customer service web page: http://www.spidi.com/eu/eu_en/informazioni

My collegues will be happy to find a solution for your case.

Sincerely,

Matteo De Vito
Spidi Marketing Dept
Vicenza - Italy


http://spidimagazine.com/
https://www.facebook.com/spidisport
#spidipeople
__________________
Established in 1977, Spidi is a world leader in technical motorcycle apparel.

Spidi is creator of Ergo Jacket.

Visit us here.
Spidi - on track is offline   Reply With Quote
Old 06-11-2014, 04:15 AM   #798
flux_capacitor
I know a shortcut!
 
flux_capacitor's Avatar
 
Joined: Sep 2004
Location: Cumming GA
Oddometer: 9,614
Quote:
Originally Posted by Spidi - on track View Post
Hi Flux_capacitor, how are you?
Thank you for all these question, I understand what you're looking for.

1) We do have jackets with waterproof shell: look at the Superhydro, the SuperGT, Tour S7 and many others.

2)You don't have to pusch the "back button" on your browser. Why don't you just use the menu on the left column of the website? You can easily switch to one category to another.

3) Hard Track and H.T. Raid are basically the very same jacket. It's just a different style and more "factory rider" look.

4) If you ourchase online, you can easily return the good and try a different size. You only have to keep all the tag, and return the jacket in good conditions.
Anyway, we're expanding our presence on the american market, so it will be easier to see our products near you.


Matteo De Vito
Spidi Marketing Dept
Vicenza - Italy


http://spidimagazine.com/
https://www.facebook.com/spidisport
#spidipeople
Thanks for the reply, I will have a look at the jackets you advised. Good news about expanding in the American market, hope to see your stuff soon.
flux_capacitor is offline   Reply With Quote
Old 06-12-2014, 11:25 AM   #799
ChildlikeWonder
Studly Adventurer
 
Joined: Apr 2013
Location: Hampton, VA
Oddometer: 536
I see the Hard Track pant is not available in Tall sizes. A Rev'It Large Long is the shortest that fits me. How much height adjustment is there in the Hard Track's knee armor? I'm trying to figure out if it would work with my height.
__________________
2012 R1200GS Rallye
ChildlikeWonder is offline   Reply With Quote
Old 06-12-2014, 04:02 PM   #800
Spidi - on track OP
Gnarly Adventurer
 
Spidi - on track's Avatar
 
Joined: Dec 2010
Location: Italy
Oddometer: 370
Hi Childlikewonder,
the knee protector adjusment on the Hard Track pant is 15cm, which will allow you to find the perfect position of the protector.

Matteo De Vito
Spidi Marketing Dept
Vicenza - Italy


http://spidimagazine.com/
https://www.facebook.com/spidisport
#spidipeople
__________________
Established in 1977, Spidi is a world leader in technical motorcycle apparel.

Spidi is creator of Ergo Jacket.

Visit us here.
Spidi - on track is offline   Reply With Quote
Old 06-12-2014, 04:21 PM   #801
ChildlikeWonder
Studly Adventurer
 
Joined: Apr 2013
Location: Hampton, VA
Oddometer: 536
Quote:
Originally Posted by Spidi - on track View Post
Hi Childlikewonder,
the knee protector adjusment on the Hard Track pant is 15cm, which will allow you to find the perfect position of the protector.

Matteo De Vito
Spidi Marketing Dept
Vicenza - Italy


http://spidimagazine.com/
https://www.facebook.com/spidisport
#spidipeople
That's a lot of adjustment! That's awesome. Maybe I'm just not seeing it, but I really think you guys should put your size chart on the website.
__________________
2012 R1200GS Rallye
ChildlikeWonder is offline   Reply With Quote
Old 06-13-2014, 10:18 AM   #802
Spidi - on track OP
Gnarly Adventurer
 
Spidi - on track's Avatar
 
Joined: Dec 2010
Location: Italy
Oddometer: 370
Hi Childlikewonder,
actually we do have the size chart. IT's right under the size selection button.



Hope it will help you finding the right size for you.

Matteo De Vito
Spidi Marketing Dept
Vicenza - Italy


http://spidimagazine.com/
https://www.facebook.com/spidisport
#spidipeople
__________________
Established in 1977, Spidi is a world leader in technical motorcycle apparel.

Spidi is creator of Ergo Jacket.

Visit us here.
Spidi - on track is offline   Reply With Quote
Old 06-13-2014, 10:37 AM   #803
ChildlikeWonder
Studly Adventurer
 
Joined: Apr 2013
Location: Hampton, VA
Oddometer: 536
I've seen you post size charts on here for husky and slim sizes as well, are those no longer made? According to the size chart at that link I would have to wear a M for my waist and an XXL for my height :(
__________________
2012 R1200GS Rallye
ChildlikeWonder is offline   Reply With Quote
Old 06-13-2014, 12:15 PM   #804
Spidi - on track OP
Gnarly Adventurer
 
Spidi - on track's Avatar
 
Joined: Dec 2010
Location: Italy
Oddometer: 370
My suggestio for you is to go with the Thunder pants.
They have a longer fit and will be better wrapping around your body.


Matteo De Vito
Spidi Marketing Dept
Vicenza - Italy


http://spidimagazine.com/
https://www.facebook.com/spidisport
#spidipeople
__________________
Established in 1977, Spidi is a world leader in technical motorcycle apparel.

Spidi is creator of Ergo Jacket.

Visit us here.
Spidi - on track is offline   Reply With Quote
Old 06-13-2014, 07:27 PM   #805
NOLA-ADVrider
n00b
 
NOLA-ADVrider's Avatar
 
Joined: May 2012
Location: S.E. Louisiana
Oddometer: 4
Spidi Voyager 3 Hi-Viz

Matteo,

I ordered my Voyager 3 Hi-Viz on 6/11 from Spidi.com and received it today (6/13)…now that's fast shipping. I have not had a chance to ride with it yet but I'm really impressed with the fit and finish. You can feel the quality of the jacket. I'm 5'10" 165 lbs and the large fits like it was made for me. Now I just have to figure out what pant I'm gonna match with it. Thanks for making a quality product and selling it at a reasonable price!

NOLA
NOLA-ADVrider is offline   Reply With Quote
Old 06-17-2014, 09:36 AM   #806
Spidi - on track OP
Gnarly Adventurer
 
Spidi - on track's Avatar
 
Joined: Dec 2010
Location: Italy
Oddometer: 370
Hi Nola, how are you doing?
I'm glad to hear you love your Spidi product. Trust me, you'll love even more after spending some thousand miles in it.

As for the pants, I would be choosing between the Thunder H2Out and the VTM H2Out.
Although they look similar, they have indeed different range of use.

The Thunder H2Out features a double layer polyamide outer fabric, while on the inside there's a fully removable H2Out waterproof and breathable membrane; dynamic air intakes will help you to get huge ventilation when riding in hot area.

VTM pant featuers the H2Out membrane attached to the outer fabric itself, while on the inside there's a removable thermal insulating lining.

Obviusly, as for Spidi tradition, both these pants are equipped with premium quality EN 1621-1 certified protectors; removable and height adjustable.


The choice between these two perfect pants depends on what kind of ride will you be facing: mostly warm rides go for the Thunder pants, mostly chilly and cold weather go for the VTM.


Matteo De Vito
Spidi Marketing Dept
Vicenza - Italy


http://spidimagazine.com/
https://www.facebook.com/spidisport
#spidipeople
__________________
Established in 1977, Spidi is a world leader in technical motorcycle apparel.

Spidi is creator of Ergo Jacket.

Visit us here.
Spidi - on track is offline   Reply With Quote
Old 06-17-2014, 10:58 AM   #807
levain
STILL Jim Williams
 
levain's Avatar
 
Joined: Oct 2005
Location: Providence, RI
Oddometer: 6,903
Matteo,
which of your pants are large enough at the cuffs for full motocross boots? Ergo by any chance?

Thanks
__________________
Click Here!
2012 Triumph Tiger 800 XC
2008 Yamaha WR250R
1971 Lambretta DL
levain is offline   Reply With Quote
Old 06-17-2014, 11:26 AM   #808
Spidi - on track OP
Gnarly Adventurer
 
Spidi - on track's Avatar
 
Joined: Dec 2010
Location: Italy
Oddometer: 370
Hi Levain, how are you?
Yeah, the ERGO Pro Pant is able to fit most of the motocross boots.

Matteo De Vito
Spidi Marketing Dept
Vicenza - Italy


http://spidimagazine.com/
https://www.facebook.com/spidisport
#spidipeople
__________________
Established in 1977, Spidi is a world leader in technical motorcycle apparel.

Spidi is creator of Ergo Jacket.

Visit us here.
Spidi - on track is offline   Reply With Quote
Old 06-18-2014, 12:22 AM   #809
not4us
n00b
 
Joined: Mar 2012
Oddometer: 6
Hi Matteo,

I contacted your costumer service to get this problem solved and all I can say is I'm AMAZED.
They asked me to send photos of the pants (although there's no physical damage) and a couple of days later I got a reply telling me that they will be sending me new ones! No need to send mine back! (which would have been expensive from Australia to Italy).
This is after 2 years since I purchased them, incredible.
Spidi has now jump all the way to my number 1 motorbike gear seller!
Actually, my number 1 seller full stop!
Would be recommending your products to all my friends and my next piece of gear (looking at boots and gloves) will be ordered from you too, I'm over the moon!

Thanks again Matteo.

Quote:
Originally Posted by Spidi - on track View Post
Dear Jorge, how are you?
Sorry to hear what what happened to you.
The only way to proceed in this situation is to contact the dealeriship you purchased the item to, or, if you bought it in our store @ spidi.com, you can click on the customer service web page: http://www.spidi.com/eu/eu_en/informazioni

My collegues will be happy to find a solution for your case.

Sincerely,

Matteo De Vito
Spidi Marketing Dept
Vicenza - Italy


http://spidimagazine.com/
https://www.facebook.com/spidisport
#spidipeople
not4us is offline   Reply With Quote
Old 06-18-2014, 01:21 PM   #810
Camarodude
Gnarly Adventurer
 
Joined: Sep 2013
Location: Oregon
Oddometer: 211
The Mesh Leg looks like what I'm looking for, but was also looking for something NOT black, or less black.
Camarodude is offline   Reply With Quote
Reply

Share

Thread Tools Search this Thread
Search this Thread:

.
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On

Forum Jump


Times are GMT -7.   It's 02:07 AM.


Powered by vBulletin® Version 3.8.5
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Copyright ADVrider 2011-2014