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Old 06-29-2012, 07:04 PM   #66526
thumpididump
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Quit being a fooking douche. You're pretty much standing alone in your cry-baby attack on ProCycle. If you've got suffucient common sense to think you require another washer, then go to Home Depot and spend 39 cents on a couple of big fat washers.

Did I read somewhere that you're supposed to be some kind of master mechanic for BMW?? Jebeezus, man!!





Quote:
Originally Posted by opium89 View Post
Why don't you shut the hell up and mind you own business? This isn't about the washers at this point. It's about the confusion over what I ordered and what others can expect when ordering in the future. I have never built a set of forks before, hence did not have a clear idea as to what purpose the washers serve, nor did I have no way of knowing if the washer has to be a specific diameter or thickness. All I knew is others received them, and I did not, and the Gold Valve instructions are VERY clear that they need to be there. So unless you actually have something useful to add to this discussion, go climb back under whatever rock you crawled out of, troll.


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Old 06-29-2012, 07:29 PM   #66527
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Quote:
Originally Posted by thumpididump View Post
Quit being a fooking douche. You're pretty much standing alone in your cry-baby attack on ProCycle. If you've got suffucient common sense to think you require another washer, then go to Home Depot and spend 39 cents on a couple of big fat washers.

Did I read somewhere that you're supposed to be some kind of master mechanic for BMW?? Jebeezus, man!!
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While the post war got out of hand in a hurry, I gotta side with him. It isn't the washers. It's that when you call a place, order a part, and exchange money for that part, there is a bit of an understanding that the part you get will be the part you ordered. Procycle came right out and said that they gave him a different spring than the one he ordered, and more importantly, paid for. If you bought a CBR600 on Craigslist, gave the guy your money, and he gave you an R6 instead, it doesn't matter that he still gave you a motorcycle. Ultimately, that is a problem that goes beyond 39 cents at Home Depot. The fact that ProCycle came right out and said that they couldn't get the springs he ordered so they just shipped him something else that they decided was equivalent is a little scary. Yeah, this should have been resolved by him just calling up ProCycle, and them exchanging his springs for the ones he ordered. But this also could have been resolved by ProCycle calling him up after he placed his order, apologizing for not having what he ordered in stock, and offering something else or offering his money back....pretty sure that's customer service 101. That said, there's a lot of other people out there that have had great experiences with that site, so it is possible that this was just a one off goof up.
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Old 06-29-2012, 07:41 PM   #66528
Eddieb
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Pro Moto Billet rack and Wolfman pannier racks

What are peoples opinions on the Pro Moto Billet rack?

Has anyone fitted the Pro Moto Billet rack with the new design Wolfman pannier racks? If so do they play nicely together and are there any gotcha's or things to look out for when trying to fit this combination?
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Old 06-29-2012, 07:51 PM   #66529
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I know it wasn't so much about the washers...but blowing shit from his ass and whining like that about a customer service issue on a public forum is just plain immature. And what takes the cake for me was that he bragged he was a master mechanic.... Yeah, riiiight!


Quote:
Originally Posted by neo1piv014 View Post
While the post war got out of hand in a hurry, I gotta side with him. It isn't the washers. It's that when you call a place, order a part, and exchange money for that part, there is a bit of an understanding that the part you get will be the part you ordered. Procycle came right out and said that they gave him a different spring than the one he ordered, and more importantly, paid for. If you bought a CBR600 on Craigslist, gave the guy your money, and he gave you an R6 instead, it doesn't matter that he still gave you a motorcycle. Ultimately, that is a problem that goes beyond 39 cents at Home Depot. The fact that ProCycle came right out and said that they couldn't get the springs he ordered so they just shipped him something else that they decided was equivalent is a little scary. Yeah, this should have been resolved by him just calling up ProCycle, and them exchanging his springs for the ones he ordered. But this also could have been resolved by ProCycle calling him up after he placed his order, apologizing for not having what he ordered in stock, and offering something else or offering his money back....pretty sure that's customer service 101. That said, there's a lot of other people out there that have had great experiences with that site, so it is possible that this was just a one off goof up.


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Old 06-29-2012, 08:38 PM   #66530
doug s.
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Quote:
Originally Posted by thumpididump View Post
Quit being a fooking douche. You're pretty much standing alone in your cry-baby attack on ProCycle. If you've got suffucient common sense to think you require another washer, then go to Home Depot and spend 39 cents on a couple of big fat washers.

Did I read somewhere that you're supposed to be some kind of master mechanic for BMW?? Jebeezus, man!!
you are completely out of line here. the o.p. ordered springs that required washers. he specifically wanted this brand of springs. he received a completely different brand of springs that did not require washers. going to home despot and getting washers is not going to help him out here. even someone who isn't a master mechanic should be able to figure out that he has a legit gripe, and the gripe isn't that procycle left out the washers.. what's your excuse for not being able to figure it out? and why the rude insults?

and, the o.p. has also said that he expects procycle will make it right; i see no attacks from him on procycle, yust someone trying to figure out if what he received was what he actually bought. not sure why so many folks think the o.p. is out of line.

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Old 06-29-2012, 08:43 PM   #66531
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Quote:
Originally Posted by thumpididump View Post
I know it wasn't so much about the washers...but blowing shit from his ass and whining like that about a customer service issue on a public forum is just plain immature. And what takes the cake for me was that he bragged he was a master mechanic.... Yeah, riiiight!
there certainly has been a lot of whining & immaturity being shown here, and a lot of shite being blown out of people's orifices on this topic, but none of it has come from opium89, methinks...

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Old 06-29-2012, 08:44 PM   #66532
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Ahhhh, the DR thread, same old same old.

Hey, cheer up, here's me on my DR having a nice time just ridin along...



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Old 06-29-2012, 09:03 PM   #66533
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Originally Posted by Mambo Dave View Post
First, I think you guys piling on Opium for trying to straighten out another ProCycle debacle should back off. You guys aren't in the right, and are feeding on him like sharks.

Based on my recent experience, it's not that ProCycle got it wrong, it's that ProCycle is sneaky and underhanded. I'm glad to see he pushed hard enough to get to understand that he was not sold what he ordered. Hell, if I order an Acerbis tank because that's what I want, and they sell me an IMS and tell me it's an Acerbis they're sending, I'd be pissed, too.

I hate it, because their website shows the kinda of things I want, but I'm probably done dealing with them, and I'll find other means to get what I need. The fanboys here are just flat-out ignoring and/or dismissing all the problems others have with them, and that's getting lame.
I agree. I've had one similar experience with Pro Cycle myself while placing a large order. I specifically requested Galfer Black covered SS brake hoses on my order, I even had them read back the order to be certain neither party made a mistake. I was shipped clear covered SS brake hoses instead. I did send them back and they took care of it.

What appears sneaky is Opium was sent springs wrapped in paper...no manufactures packaging. There is no way he would be able to identify what brand springs they were unless they had some kind of vendor code or marking on them. Pro Cycle then claims they were actually their own specially made springs due to availability problems with the vendor. If they intended to send him something other than what he specifically ordered they should should have called him or emailed him first to verify he was OK with something else instead...rather than make that decision for him. Especially when the (Race Tech) instructions specifically say to install parts that were not included with the springs. I wouldn't be the least bit surprised if he was sent parts from a previous return.

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Old 06-29-2012, 09:12 PM   #66534
thumpididump
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Nice road, Snowy.


I haven't been hanging out much in this thread lately, but I do enjoy stopping by now and again just to stir the pot.



Quote:
Originally Posted by Snowy View Post
Ahhhh, the DR thread, same old same old.

Hey, cheer up, here's me on my DR having a nice time just ridin along...



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Old 06-29-2012, 09:14 PM   #66535
macdesign
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Cheers Snowy!
Nice to see someone attacking a great Aussie track instead of .....


Quote:
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Ahhhh, the DR thread, same old same old.

Hey, cheer up, here's me on my DR having a nice time just ridin along...

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Old 06-29-2012, 09:24 PM   #66536
thumpididump
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I really didn't pay much attention to the specifics of his technical difficulties, missing washers or otherwise. He's an expert mechanic and would have eventually figured it out. Rather, what prompted my reply was his JoeMomma schoolyard bullshit outbursts, and the fact that he is using a public forum to vent his frustrations over a customer service complaint. Granted, he did offer an appology for blowing up. Still doesn't make it right.


Quote:
Originally Posted by doug s. View Post
you are completely out of line here. the o.p. ordered springs that required washers. he specifically wanted this brand of springs. he received a completely different brand of springs that did not require washers. going to home despot and getting washers is not going to help him out here. even someone who isn't a master mechanic should be able to figure out that he has a legit gripe, and the gripe isn't that procycle left out the washers.. what's your excuse for not being able to figure it out? and why the rude insults?

and, the o.p. has also said that he expects procycle will make it right; i see no attacks from him on procycle, yust someone trying to figure out if what he received was what he actually bought. not sure why so many folks think the o.p. is out of line.

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Old 06-29-2012, 09:36 PM   #66537
neo1piv014
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This is the internet. If you're not browsing pornography, there's a 90% chance you're bitching about something. It was as much of a warning to people thinking about purchasing from a company as it was "whining" about a customer service issue. If your dealership royally messed up some work you paid them to do on your bike, wouldn't you want to tell people not to go there? Shoot, from the O.P's perspective, he probably thought he was doing everyone else a favor.
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Old 06-29-2012, 09:38 PM   #66538
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Thumb Much appreciated

Quote:
Originally Posted by ER70S-2 View Post
Wow.

Go to your Control Panel, left column: Settings & Options; then Edit Ignore List.

Thank you for what may be the most useful information on this thread over the last few days!

I guess that I should jump in and bitch as well, after all, I ordered springs, they came wrapped in plain paper, with no washers and after letting them sit around for almost a year they fit and worked just fine. I used to have a friend whose boss would come in every night and do the books, and he would do them over and over until he came out short. It didn't have to be by much, a couple of cents would be enough, at that point he'd be satisfied and go home. Some people can't stand to have things go right, it apparently offends their sense of being oppressed. Me, I've seen too much serious stuff to worry over 'little s**t'. I will just happily continue to order stuff from vendors like ProCycle, use and enjoy their products and IF, some day I get an order that doesn't seem right - I will pick up a phone or send an email so that we can figure it out rather than try to 'try them in the court of public opinion'.


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Fire Escape screwed with this post 06-29-2012 at 09:59 PM
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Old 06-29-2012, 09:54 PM   #66539
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Originally Posted by Eddieb View Post
What are peoples opinions on the Pro Moto Billet rack?

Has anyone fitted the Pro Moto Billet rack with the new design Wolfman pannier racks? If so do they play nicely together and are there any gotcha's or things to look out for when trying to fit this combination?
Just call Wolfman. Their customer support is as good as Pro Cycle

Seriously, they will know and they will know what spacer kit you need if it will work on that combination.
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Old 06-29-2012, 10:22 PM   #66540
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From what I have read, the answer is "no"... at least not without mods. There is a bike in Europe called the Freewind that is a DR in street clothes that you can get the front 17" from, but that is all I read about.

I ended up buying a used DR front hub and got a 19" rim laced to it.

There is a set of DR rims and hubs in the flea market right now at a pretty good price that would be perfect to use the hubs and lace new rims to.
Freewind front wheel is 2.5x19 and rear is 3x17.
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