|06-30-2006, 06:53 AM||#1|
Joined: Jan 2006
Location: Kennewick, Wa.
Extended Warranty Payoff
Just wondering how many of you all who purchased extended warranties have had to use them ? I've searched some threads and seen various prices posted. 6 to 8 hundred for a couple extra years would be worth it if the engine blows up, but from what I see ktm usually steps up to the plate on major issues even after the warranty has expired. So, please tell me, who's come out on top after purchasing an extended warranty ? Thanks...---Mark---
|06-30-2006, 11:40 AM||#2|
Joined: Jun 2004
|06-30-2006, 02:29 PM||#3|
Joined: Oct 2003
A friend bought a demo 950 with about 500 miles on it. As a precaution he bought an extended warranty from Western, one of the larger insurers in the
All was fine the first couple months but on a trip the bike began to overheat.
(the water pump was no doubt beggining to fail)
This particular owner is NOT a maintenance guy AT ALL. Since he was on a dirt road quite a ways from any town, he pulled over to let the bike cool off.
Did check coolant level? NO! Had he heard about possible impellar problems?
Yes, I told him all about this issue and told him to have his dealer check the
bike out. Did he do this? NO.
He rode on and then got a flat. His buddies had left him and it was getting dark so with the bike overheated he rode on, with a flat rear in the dirt.
He reported that the bike began to make bad noises. (wonder why)
V E R Y long story short....he trashed the motor. Or one cylinder anyway.
Took the bike to a KTM dealer far from his home and left it. 10 weeks later
the bike was finally ready after endless excuses and delays about not being able to obtain parts. I forgot the deductible for this policy but it was more like $200, not $25.
Almost immediately the bike began to leak oil and display other problems.
This within the first 500 miles. Not Good.
This time he took the bike to Mach One in Vallejo, CA. Mach One said the first
dealer FUBAR'd the whole motor and had left out parts, used incorrect parts
and had some assemblies put together wrong.
At first Western tried to weezle out of the deal, trying to tell my friend that it
was on him to go after the first KTM dealer and force them to either repair the bike or pay for the other dealer to do it. Or return it to the first dealer for
more lengthy repairs. Or sue the first dealer in court. Ahhh, no.
My friend obviously did not want to return the bike to the first dealer. After
consulting a lawyer who wrote a nice, polite but firm letter to Western quoting their policy and suggesting they have their counsel read it.
Well, that was that. Western paid....again.....for everything..no more hassles.
BUT they tried to cheat him. So buyer beware. READ the contract. LOTS of
gottchas in these documents....thats how the bottom feeding insurance companies make a profit....by denying claims whenever possible.
The first rebuild of the 950 was about $2300. The Second and final rebuild was over $3500.
BTW, I rode to Copper Canyon with this guy and the bike was FLAW LESS!
Nice to know even a trashed KTM motor can come back good as new IF done
I think extended warranties are great. But I would be very careful WHO does the work. Any old shop just don't get it.
Django Loco screwed with this post 06-30-2006 at 02:35 PM
|06-30-2006, 03:43 PM||#4|
Joined: Jun 2004
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